Credit Control Manager

Credit Control Manager
Local Grade: Quadro
Location: Hybrid, Sesto San Giovanni
Contract Type:  12 Month FTC
Pay Range: between €40,500 and €55,500
 

The Role

You will be leading the Accounts Receivable function for the Italian market, managing a team of Credit Controllers, based between Milan and Riga (Latvia).  You will be responsible for AR activities to achieve Cash Collection, Aged Debt and DSO targets in line with RS Group credit policy and procedures.

The role holder will be fluent in English, Italian and fully conversant with the Italian Accounts Receivable legislation along with the market’s ways of working and cultural and legal environment.  You will be ensuring cash collection activities are performed, aged debt reduction targets are delivered, and maintaining credit management policies. The role holder will drive excellence in customer service and employee engagement to maintain our high performing team.

What You Will Be Doing 

• Manage Italian Credit Teams to deliver Cash, Debtor and DSO target.
• Identify, investigate, and solve debtor relates queries.
• Reviewing the debtors’ ledgers on a regular basis for unallocated/mis-posted payments, ensuring these are corrected in a timely manner.
• Providing reliable, accurate and up to date information of debtor’s balances, and demonstrating visibility of progress to senior managers.
• Producing month end debtors reports with commentary and follow up actions for review.
• Recording and managing disputes & contribute to the resolution to closure.
• Recognise any irrecoverable debts and assist the Management Accountant in maintaining an accurate and realistic Bad Debt Provision.
• Work with country management team, governance and audit teams to maintain good relationships and operate within governance, audit, local ways of working/legislation.
• Generation of debtors reports to provide up to date information for production of cash forecasts.
  Producing month end debtors reports with commentary and follow up actions for review.
  Compile documentation to commence legal action as and when required.

What we are looking for from you:

• Fluent Italian and English, other languages are beneficial
• Experience leading Accounts Receivable, Collections or Credit Control teams.
• Experience working with ERP systems (e.g. SAP or similar)
• Ability to work with international teams and stakeholders, with an appreciation of different cultures and ways of working.
• Ability to provide leadership, guidance and support using relevant tools and procedures to achieve high performing team and meet and exceed on set targets
• Demonstrate key controls in place to meet Governance/internal/external audits
• Ability to co-operate with EMEA Markets and understanding the priorities of the executive level and communicate solutions clearly.
• A logical approach to troubleshooting, diagnosing, and resolving problems (technical and non- technical challenges within Accounts Receivable
• Demonstrate the ability or have experience working in a fast-paced and changing environment.
• To protect from bad debt losses by keen risk awareness and focus on aging debt, 
• Adhere to and operate within the agreed levels of authority
• Capacity to take ownership of the managed service processes and seek continual service improvement opportunities
• Experience managing EMEA teams would be an advantage.
• Excellent reporting and analytical skills; ability to document and communicate in written and verbal forms with ease

We Are RS 

At RS, we are making amazing happen for a better world.  
  
As a global product and service solutions provider, we help industrial customers operate more efficiently and sustainably. Operating in 33 markets, we support around one million customers worldwide with more than 875,000 stocked products, access to over five million additional products, and a range of service solutions designed to help businesses thrive. 

What sets us apart is our people. More than 8,500 colleagues around the world bring technical expertise, digital innovation, and a customer first mindset to everything we do. Guided by our values – We are one team, We deliver brilliantly, We do the right thing, and We make every day better, we're creating an environment where our people can grow, contribute and make a meaningful impact. 

Join us and help make amazing happen. 

Compensation & Benefits (Italy)

For candidates hired under an Italian employment contract, the compensation package includes:

• Local Grade: Quadro
• Pay Range: between €40,500 and €55,500.
• Variable pay: Annual bonus with a target incentive of 5% of annual base salary and a maximum payout opportunity of 10%, based on the achievement of business objectives measured against the scorecard shared after joining. The incentive is reviewed and paid on an annual basis.
• Private healthcare insurance: supplementary health insurance incl. family members.
• Meal vouchers: €9 meal vouchers for each working day.
• Welfare scheme: €200/year for online shopping. The amount may be increased through the conversion of all or part of the variable bonus into additional welfare credits, in accordance with company policy.
• Parking slot & free gym in the Milan office. 

Any offers we make are based on clear, fair, and gender neutral criteria. Any offer within the pay range will depend on factors like your experience, skills, qualifications, and how the role compares to similar positions within our team.

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