Lead Content Analyst - AI and Automation

Lead Content Data Analyst
Location: Hybrid (Corby, London or Manchester)

Contract: Fixed-Term (12 Months)

RS Group is seeking a Lead Content Data Analyst to join the team on a 12-month fixed-term contract.

In this role, you will be responsible for driving automation across Content and Digital Merchandising teams. You will bring leadership, innovation, and modern technical approaches to help the business operate at scale and deliver a consistent, high-quality global customer experience—strengthening RS Group’s position as the first choice for customers worldwide.

With significant investment already made in enterprise content systems and product data, this role is key to unlocking the full value of that technology. You will design and implement scalable automated solutions to extract, map, transform, and validate product data across multiple systems, ensuring accuracy, consistency, and commercial impact across global markets.

What You’ll Be Doing

• Use AI tools and automation techniques to extract product data from supplier and third-party sources
• Build scalable solutions to map and transform data across internal RS Group product data models and external supplier datasets across three global regions
• Leverage AI and computer vision to validate product data accuracy, consistency, and completeness
• Work closely with Digital Merchandising teams to understand customer challenges and develop data-driven solutions
• Partner with data analysts to design frameworks that measure content quality and link it to commercial performance
• Identify opportunities to simplify, streamline, and automate existing Content and Digital Merchandising processes
• Collaborate with Product and Supply Chain Data Governance teams to standardise and normalise product attribution at scale
• Analyse customer behaviour to identify key decision-making data points and develop AI-driven agents to detect missing, inaccurate, or misleading information

About you:

You are a digital and data professional with over five years’ experience across digital merchandising, content optimisation, and ecommerce performance. You specialise in leveraging data, automation, and AI-driven solutions to improve product data quality, streamline processes, and enhance customer experience across global B2B and B2C environments.

You have a strong track record of working cross-functionally with merchandising, data, and technology teams to design and deliver scalable solutions that improve efficiency, accuracy, and commercial performance. You are passionate about using technology and insight to solve complex problems, automate manual processes, and create better digital experiences for customers at scale.

What you’ll need:

Technical Skills

• Strong proficiency in SQL, Python, Snowflake, and JavaScript
• Experience building AI agents or automation solutions (Microsoft Copilot stack experience desirable)
• Experience working with Product Information Management (PIM) systems such as Stibo STEP and Syndigo Riversand
• Strong understanding of ecommerce ecosystems across both B2B and B2C environments
• Good knowledge of digital merchandising KPIs, levers, and optimisation techniques
• Understanding of marketing channels and how they influence customer behaviour and commercial outcomes
• Strong communication skills with experience presenting technical solutions and building stakeholder alignment
• Proactive in identifying opportunities to improve UX and CX through data and insight
  
  

Behavioural Skills

• Proven track record of delivering results and taking ownership of outcomes
• Strong customer-first mindset in all aspects of work
• Excellent stakeholder management skills, with experience influencing senior leaders and cross-functional teams
• Strong relationship-building skills with internal teams, suppliers, and external partners
• Self-starter with the ability to prioritise and manage workload independently in a fast-paced environment
• Comfortable making decisions with limited information while maintaining a structured approach
• Strong change management capability and experience driving adoption of new ways of working
• Ability to influence across the organisation to support a digital-first and data-driven mindset
  
  

The extras you’ll get:

At RS, as well as the usual employee benefits you’d expect from a FTSE listed company, including annual performance bonus, enhanced maternity and paternity leave, private healthcare, in the UK&I, we’ve just introduced a number of new Family Friendly Policies including:​

• Help for people to take control of ongoing Health conditions such as diabetes or asthma with £500 a year available for monitoring & consultation​
• Support for Neurodiverse colleagues and families with neurodiverse members with needs assessment, diagnosis and post diagnostic support for autism spectrum, ADHD and Tourette’s syndrome​
• Support for Women at different life stages from streamlined fertility support through to diagnosis and monitoring of both endometriosis and menopause​
•  Helping our LGBTQ+ community through enhanced coverage for trans colleagues, including voice coaching, facial surgery, and gender confirmation surgery​
• Additions to Fertility coverage including IVF for lesbian couples and information/support around surrogacy and adoption for all. 

We are RS
At RS we’ve been solving engineering problems for over 80 years: big ones, small ones, easy and difficult ones. We turn the ‘what ifs’ into the ‘why nots’, the impossible into the possible.  ​

Our purpose? Making amazing happen for a better world.  ​

We offer service and product solutions. We send out a parcel every 2 seconds, to over 130 countries. We provide over 700,000 in-stock and over 3 million unstocked products to more than 1.2 million customers.  ​

We want people like you, as you are curious about things, you like doing things differently and also in a human way with empathy. Because that’s exactly how we partner with people – our customers, suppliers, colleagues and communities – to solve problems.  ​

We’ll also invest in your development and wellbeing – because building a more diverse and inclusive culture, being ethical, responsible, and committed to our Environment, Social and Governance (ESG) action plan is at the heart of everything we do. ​

Come and join us and we’ll help you to think big, do more and unleash your brilliance, so you do amazing things too.​

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