Storeperson, AU

Work Location:  Smithfield, NSW (Onsite) 

Role Purpose

The Storeperson is responsible for assisting the Senior Storeperson in the management of the Sydney trade counter (Click and Collect) for RS Components. He/She is responsible for the physical dispatch, receipt, and internal movement of stock in a safe and efficient manner with a focus on upholding work standards and providing excellent customer service. 

Responsibilities

Supply Chain

• Deliver cost effective customer service solutions
• Support new initiatives to increase profitability
• Ensuring all click and collect orders are picked/packed and ready for pickup with the allotted SLA.

Problem Solving

• Ensure timely responses made to any quality issues identified during internal and/or external site audits

Operations

• Accurately pick, pack and dispatch orders as requested by the client.
• Accept incoming stock and report any discrepancies in paperwork or damage to stock promptly.
• Scan Stock into and out of appropriate Warehouse Locations.
• Record all stock movements and paperwork correctly and in a comprehensible manner.
• Operate supplied equipment with due care, in accordance with set safety procedures and ensure that the equipment’s operational procedures are adhered to.
• Create a professional and efficient image of the company by ensuring that the warehouse is always clean and tidy.
• Contribute to the company's development by ensuring all dealings with outside parties are professional and customer-oriented. 
• EH&S commitment: Demonstrated commitment to EH&S policies & personal initiatives to promoting a safe working environment.
• Comply with all Government rules and regulations, including appropriate audits as required.

Candidate Requirements

• Experience in a retail/warehouse environment 
• Background in customer service/warehousing 
• Knowledge of SAP systems and processes  
• The ability to communicate effectively, written and verbal, at all levels 
• Experience working in a process focused organisation 
• Experience in problem solving and continuous improvement techniques 
• Ability to drive high performance through team 
• Working knowledge of Microsoft Office or equivalent