Digital Product Owner

Role Purpose

We are seeking a Digital Product Owner to lead the end-to-end development of RS website from concept through launch and ongoing evolution. In this role, you will bridge the gap between business goals, user experience, and technical implementation, working closely with designers, developers, and stakeholders to deliver a high-performing, scalable, and engaging website.

This is a unique opportunity to shape a critical digital experience from the ground up, driving product strategy and execution with a strong technical perspective.

What you'll be doing in this role

Product Ownership & Vision:

• Define and communicate the product vision, strategy, roadmap, and KPIs for the RS website to drive world class customer experience and revenue growth across the ‘Buy’ domain.
• Translate business goals and user needs into detailed requirements and user stories.

Backlog Management:

• Own and maintain the product backlog, prioritize features and bugs, and ensure a continuous delivery pipeline.
• Clearly define acceptance criteria and validate completed work against requirements.

Stakeholder Collaboration:

• Work cross-functionally with marketing, UX/UI, engineering, and leadership to align on goals and execution plans.
• Gather feedback and adjust the roadmap based on evolving needs and insights.

Technical Understanding:

• Collaborate with engineering teams to evaluate feasibility, scope technical trade-offs, and ensure alignment with architectural best practices.
• Participate in sprint planning, daily stand-ups, and retrospectives.
• Manage and cooperate with vendor for technical part.

Launch & Optimization:

• Lead the launch process, including testing, deployment coordination, and post-launch analysis.
• Use analytics and user feedback to drive continuous improvement and feature enhancements.

How you make a difference in this role

You’ll play a pivotal role in shaping a new digital experience from the ground up, aligning business goals with user needs and technical execution. You will drive collaboration with both internal and external stakeholders, ensuring the delivery of a high-performing, customer-centric website. Through continuous improvement and innovation, you’ll help transform the digital journey for customers.

About you:

Essential Skills & Experience

• 3–5+ years of experience in a Product Owner or Technical Product Management role, ideally in web-based platforms and WeChat app.
• Strong understanding of modern web technologies (e.g., CMS platforms, APIs, front-end frameworks, responsive design, SEO best practices).
• Proven experience working in Agile / Scrum development environments.
• Familiarity with tools like Jira, Confluence, Figma, Google Analytics, and CMS platforms (e.g., WordPress, Contentful).
• Excellent communication skills with both technical and non-technical audiences.
• Experience with website performance optimization, accessibility, and security is a plus.
• Thrive on managing multiple projects and activities with a variety of different stakeholders.
• Fluent in Chinese; English proficiency is a plus.

Desirable Skills & Experience

• Experience launching new websites or digital products from scratch.
• Basic understanding of HTML / CSS / JavaScript or ability to read technical documentation.
• UX/UI sensibility and understanding of user-centric design principles.
• Experience with A/B testing, personalization, or other optimization techniques.
• Have a passion for and experience of making life easier for customers in an e-commerce context.

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