National Corporate Account Manager

Role Purpose

As a member of RS Corporate Account team, the Corporate Account Manager assumes direct responsibility for the corporate accounts in the assigned portfolio and assumes accountability for the consistent roll-out in the various sites with close collaboration with local stakeholders. This will be done via a “top-down” approach via the management of the national portfolio as well as supporting a “bottom-up” approach via the local teams

Responsibilities

• Managing a portfolio of national Corporate Customers with solutions-growth mindset 
• Developing a specific sales strategy for each customer within the portfolio to optimise sales and profitability 
• Leading and Coordinating actions with internal sales, Field Sales,  corporate organisations and support functions 
• Forecasting and managing the budget: sales, margin and ROI of the contracts belonging to the portfolio 
• Market analysis (industry sector if no industry vertical director), competition and trends 
• Project managing and facilitating the deployment of contracts across the market and sites 
• Coordinating support from other functions such as supply chain, logistics, digital, finance, technical and marketing 
• Ensuring consistency of compliance programs across all sites  
• Identification of service development opportunities to enhance the RS Offer and expand customer penetration 
• Be the single point of contact for any future national opportunities which are presented to the market for the assigned industry/area. 
• Contract negotiation including commercial and legal terms and conditions to the mutual benefit and agreement of both parties  
• Capturing and updating customer organisation charts to identify diverse key decision makers with the objective of developing contracts  
• Assess accessible potential of customers, identify share of wallet expansion 
• Implement EMEA contracts according to central contract strategy 
• Prospecting and acquisition of new opportunities  
• Identification and implementation of value-added solutions with the support of technical experts 
• Monitor opportunities and drive customer information on CRM 
• Broadening account network of contacts in target personas
• Identification and validation of relevant customer spend potential and understanding the opportunities that fill the gap between spend potential and current revenue
• Discovery of customer procurement, inventory management and maintenance challenges and process
• Develop a specific Account plan for each customer with short/medium/long term clear goals to develop the customer share of wallet.
• Work with the marketing team to identify and develop specific action to accelerate the growth of customers
• Monitoring and identify new tender in existing customer for new business

How I make a difference in this role

As a Corporate Account Manager at RS Group, you can impact the business by strategically managing their assigned corporate accounts. You’ll drive growth by developing tailored sales strategies, coordinating with internal teams, and managing budgets. The role requires in market analysis, contract deployment, compliance assurance, and service development to enhance the RS offer and customer penetration. You can optimise business outcomes through contract negotiation, customer organisation updates, potential assessment, and EMEA contract implementation. Your proactive approach in prospecting new opportunities, implementing value-added solutions, and broadening the account network can contribute to business expansion. The ability to understand customer challenges and develop specific account plans will be instrumental in increasing the customer share of wallet. Working closely with the marketing team, you’ll identify actions to accelerate customer growth.

Essential Skills & Experience

• Managing a portfolio of national Corporate Customers with solutions-growth mindset
• Developing a specific sales strategy for each customer within the portfolio to optimise sales and profitability
• Leading and Coordinating actions with internal sales corporate organisations and support functions
• Forecasting and managing the budget: sales, margin and ROI of the contracts belonging to the portfolio
• Market analysis (industry sector if no industry vertical director), competition and trends
• Project managing and facilitating the deployment of contracts across the market and sites
• Coordinating support from other functions such as supply chain, logistics, digital, finance, technical and marketing
• Ensuring consistency of compliance programs across all sites 
• Identification of service development opportunities to enhance the RS Offer and expand customer penetration
• Be the single point of contact for any future national opportunities which are presented to the market for the assigned industry/area.
• Contract negotiation including commercial and legal terms and conditions to the mutual benefit and agreement of both parties 
• Capturing and updating customer organisation charts to identify diverse key decision makers with the objective of developing contracts 
• Assess accessible potential of customers, identify share of wallet expansion
• Implement EMEA contracts according to central contract strategy
• Prospecting and acquisition of new opportunities 
• Identification and implementation of value-added solutions with the support of technical experts
• Monitor opportunities and drive customer information on CRM
• Plans and prioritizes activities for assigned accounts.

Desirable Skills & Experience

• Significant experience in an Account Management role in a Global, blue-chip company
• Experience from a complex distribution business or solutions provider
• Experience of MRO procurement strategy, eProcurement or inventory solutions.
• An appreciation for the product commodities we distribute (i.e., Process Control and Automation, Electrical and Test and Measurement, Electronics, Tools and Consumables,
• A knowledge of specific sector customers and/or competitors, (Manufacturing, Food & Beverage Production, Government, Aerospace, Defence, Transport, Utilities and FM)

About RS Group 

Across the industrial design, manufacturing and maintenance worlds, we’re the digital destination for product and service solutions to help our customers with the maintenance, repair and operation of their businesses.
We provide global access to an unrivalled range of over 750,000 stocked industrial products. Each day our team of experts deliver solutions to resolve our customer’s challenges across design, procurement, inventory and maintenance. We consistently strive to deliver the best possible service to all of our customers and challenge ourselves to provide a seamless procurement experience.
We are one team. We deliver brilliantly. We do the right thing. We make every day better.
These are our values. They unite our c.9,000 global colleagues and differentiate us from our competition. They are a mix of how we work today and how we must step up for the future. Most importantly, it is one set of values shaped by our people, for our people.
Together, we can make great things happen. Aim for amazing and beyond!