Internal Sales Executive I - Philippines

Location: Makati, Philippines

Report to: Sales Manager

Role Purpose

To aggressively drive sales performance and overall profitability across the assigned Territory / Portfolio, achieve sales growth target and maintain customer loyalty.

What you will be doing in this role

• Responsible for pursuing sales generating opportunities from existing or new customer accounts through telesales / marketing effort.
• Responsible for conducting daily & monthly sales activities in compliance with the standards or target set.
• Conduct outbound cold calls into targeted accounts to promote RS products, Sales & Marketing Promotion and other relevant activities to drive sales. (Revised)
• To achieve the daily and monthly sales target, search for new business opportunities in existing accounts through the identification of new contacts and sales opportunities. Follow up on all sales leads in a timely and effective manner.
• Maintain effective and good inter-department relationships and procedures to deliver exceptional customer service at all times.
• To create awareness on RS products and services by executing sales and marketing campaigns and road shows.
• Accountable to gather competitive information from customer and market feedback and communicate it to the Sales Management.
• Ability to interact, communicate and participate effectively in the sale team activities and efforts to achieve overall team objectives.
• To ensure all reports are submitted on time and accurately.
• Other duties and task which may be assigned from time to time to achieve corporate and business objectives.
• Drive customer acquisition through research, prospecting, callout and conversion.
• To support and work closely with Marketing, Customer Service, Credit and Territory teams to secure customer leads, drive acquisition and marketing programs and achieve good customer service leading to more promoters and achieving a high Net Promoter Score (NPS).

What experience we expect from you

Essential Skills & Experience

• Degree in any field (Preferably Technical or Engineering courses)
• Preferably 1-2 years of experience in Telesales, Customer service or any Sales environment.
• Achieve sales targets and other specified metrics
• Commercial awareness, particularly around the cost of acquisition
• Strong negotiation skills

Desirable Skills & Experience

• Understanding and experience of e-commerce solutions within a B2B environment
• Used to working in a global business
• Project management and Automation and Control experience an advantage.

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