Site Operations Manager

Location – Belgium – Sanofi Geel, Cipalstraat 8, Geel Flanders Belgium 2440

Working hours/days – 8am-5pm Monday-Friday with Over Time and Weekend work available.

The Site Operations Manager oversees and reports on the daily operations of the MRO storeroom, determines proper inventory levels and methods and analyzes spend to provide cost savings and storeroom improvements. This position oversees all recruiting, training, and developing for storeroom staff as well as providing regular feedback, performance evaluations and corrective action as required.

The Site Operations Manager collaborates with various corporate departments on procurement, systems integration, customer invoicing, vendor payments and staff management to ensure effective site management. You will drive customer satisfaction through building strong customer relationships and ensuring excellent customer service from the staff.

The goal of this role is to achieve metrics per the customer contract and SOA strategic imperatives as they relate to Cost Savings, Stock Outs, On Time in Full Delivery, Compliance, Safety & Environmental, Material Savings, Process Improvements, and Customer and Staff Retention. This includes negotiating, developing, and managing multi- disciplined projects, as well as tracking and managing business results and routinely sharing and presenting those results on a regular basis to the client.

What you will be doing:

• Provide leadership to ensure all Company safety rules and regulations are observed and followed by employees. This includes documenting and reporting as required, ensuring all staff receive initial and ongoing required safety training and filing safety incidents according to safety SOPs.
• Responsible for the on-site supervision of all aspects of MRO and storeroom management operations encompassing customer service, supply chain management, purchasing, receiving and inventory control while following and enforcing all site SOP guidelines.
• Supervise the daily activities of direct reports, providing feedback, performance management, conflict resolution and support. Responsible to ensuring all staff receive all required training per prescribed due dates.
• Managing the team to meet or exceed the contractual obligations. Work through the applicable Category Managers to negotiate guarantees of stock and non-stock items.
• Learn the essential aspects of the client’s contract and ensure understanding and compliance for all associates.
• Effectively manage client relationships, advise, and consult on business processes and exceed internal/external customer expectations. Attend meetings and make contacts as necessary with Clients and Vendors to resolve quality and delivery problems.
• Execute and manage all aspects of purchasing in a cost-effective manner and maintain data integrity within RS Integrated Supply enterprise asset management system and/or the customer’s CMMS system. Maintain and control all aspects of purchasing through distribution, in a cost-effective manner, while communicating with the customer’s operational facility. Become proficient in both SYNC and the client’s systems
• Work with senior management to define and implement strategic and tactical plans and concepts to effectively prioritize daily tasks procedures.

What do I need to be successful?

If you have the following skills and experience, we want to hear from you:

• Experience in purchasing and managing MRO commodities such as electrical, filters, PVF, power transmission and other related maintenance items.
• Experience in a supervising, managing, overseeing, and coaching staff.
• CPM/APICS desirable.
• Learn/Six Sigma certification preferred.
• Proficiency in Procurement or CMMS and/or EAM Software.
• Experience in supply chain management / sourcing.
• Experience and familiarity with inventory control, receiving, and shipping processes.
• Experience in financial reporting, budgeting and/or overseeing a P&L.
• Strong proficiency with Microsoft Office programs including Excel, PowerPoint and Outlook.
• Demonstrated interpersonal skills, including strong verbal and written communication.
• Excellent customer service skills and the ability to manage customer expectations.
• Strong organizational skills and the ability to be flexible.

We are RS Integrated Supply.

Across the industrial design, manufacturing and maintenance worlds, we’re the digital destination for product and service solutions to help our customers with the maintenance, repair and operation of their businesses.

RS Integrated Supply is one of the world’s leading providers of Integrated Supply Solutions to manufacturing industries for the provision of MRO (indirect) products. Our portfolio consists of Procurement Services, Transactional Processing, Stores Management and Inventory Optimisation enabled by industry leading digital platforms. We deliver world class results to world class companies in industries such as Pharmaceuticals, Foods, Beverage, Automotive and Aerospace.

We are one team. We deliver brilliantly. We do the right thing. We make every day better. These are our values. They unite our c.9,000 global colleagues and differentiate us from our competition. They are a mix of how we work today and how we must step up for the future. Most importantly, it is one set of values shaped by our people, for our people.

Together, we can make great things happen. Aim for amazing and beyond.