INAM - Inside Nat'l Acct Mgr

About RS Group

RS is a high-service global product and service solutions provider for industrial customers, enabling them to operate efficiently and sustainably.

We operate in 33 markets, stock over 875,000 industrial and specialist products and list an additional five million relevant for our industrial customers, sourced from over 2,500 suppliers. This extensive range supports our customers across the industrial lifecycle of designing, building and maintaining equipment and operations. We enhance their experience through a tailored service model, leveraging our efficient physical, digital and process infrastructure sustainably. We combine a technically led and digitally enabled approach with an exceptional team of experts; ultimately, it’s our people that make the difference.

Our purpose, making amazing happen for a better world, reflects our focus on delivering results for people, planet and profit.

About the Role

Role Purpose

This is an Inside National Account Manager position that provides our large corporate account customers with a single point of contact.  Our corporate account segment focuses on larger, multi-site customers. This applicant will be tasked to generate revenue by soliciting and obtaining orders; providing technical information and further growing revenue at account base.

Responsibilities

• Meet and/or exceed sales, profit and other key sales metrics establish by the business and sales leadership team
• Pro-active account management and sales activities building relationships throughout our customers organization
• Engage in phone based and virtual video conference sales activities centered on value and solution based selling philosophies for RS Americas products and services
• Communicate and deliver powerful and relevant value propositions for each customer persona and market segment
• Build internal and external customer relationships, identify needs and provide product, technical and value added solutions
• Work with the National Account Managers, Key Account Managers, Inside Key Account Managers (Branches) and various RS Americas support managers to provide a great customer experience
• Work with and build strong relationships with key supplier partner representatives including their sales, support and technical team members
• Effectively utilize Customer Relationship Management (CRM) to record sales activities, identify and log potential sales opportunities and provide key information as needed
• Participate in development programs to achieve expert knowledge level for products, services, sales processes and digital systems
• Create an environment that aligns with RS Americas values and promotes a positive environment in the workplace
• Effectively utilize and understand our corporate accounts digital requirements along with their process and compliance needs.

Candidate Requirements

Essential Skills & Experience

• Experience in planning and implementing inside sales activities
• Experience in customer relationship management
• Strong written and verbal communication skills
• Dedication to providing great customer service

Desirable Skills & Experience

• Bachelor’s degree strongly preferred, but not required. 
• Applicant will need 2 to 5 years’ experience in inside sales, ideally with large corporate accounts.  Preference for industry experience (distributor, supplier).
• Basic computer skills, experience with CRM software, Microsoft Office Suite and video conferencing platforms.

Equal Employment Opportunity

RS Americas is an equal opportunity employer and maintains policies and practices that are designed to prevent and prohibit unlawful discrimination against any qualified employee or applicant on the basis of race, color, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, military/veteran status, disability, genetic information, citizenship status, or any other unlawful classification to the extent protected by law. This policy of non-discrimination applies to all employment practices, including hiring, compensation, benefits, promotion, training and termination. Employees who engage in unlawful discrimination will be subject to disciplinary action, up to and including termination.

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