eProcurement Integration Specialist (8 Month FTC)

eProcurement Integration Specialist
Hybrid working (Corby, Manchester or London)
Employment Type: 8 Month FTC

The Integration Specialist will be responsible for working with our largest customers globally, to support in the setup of an eProcurement relationship with RS. This would allow the customer to access our product offer via a Static Catalogue. Punchout catalogue or API, to place an eOrder and to receive an eInvoice working with multiple databases and areas of the business to complete this integration

The individual will also support in any un-resolved support queries our customers or internal departments face to remove dissatisfaction or any manual workarounds.

What you will be doing:

1. Manage the technical implementation projects of new eProcurement customers including planning, prioritisation, and execution (setup, test, go-live).
2. Manage technical implementations of other solutions including Content, API, Punchout, eOrdering & eInvoicing capabilities.
3. Plan, manage and implement PDF to CXML order customers 
4. Use Continuous Improvement techniques to accelerate the eProcurement process and to prevent issues occurring during the implementation period.
5. Facilitate the technical journey to go live which includes set up of customer data in various systems e.g. SAP, SHAPE.
6. Manage simultaneous customer integrations to agreed time scales and to a high standard.
7. Ensure customer satisfaction, project timelines, accuracy, and efficiency in project completion
8. Build strong relationships with our external and internal customers across the group and any supporting third parties / marketplaces.
9. Work with third party providers to streamline our integration processes.
10. Manage the eProcurement team’s shared mailbox and act as appropriate.
11. Develop and maintain operational knowledge of eProcurement standards and ensure RS is well positioned to support them.
12. Provide support where needed to the eProcurement Application Support Analysts or MSP in incident resolutions and service request management.

Skills and Experience we're looking for:

Technical Capabilities

• Experience of XML, XSLT, SQL
• Experience of internet protocols – HTTP, HTTPS, SMTP
• Experience of using an Oracle database
• Experience of Microsoft CRM
• Experience of SAP
• Experience of API
• Experience using Excel and SQL Servers
• Knowledge of FTP

Knowledge

• eProcurement – Punchout, Content and eOrdering 
• eProcurement marketplaces – Ariba, Proactis, Coupa, Jaggaer etc
• Internet based systems (Ideally the RS Web Site and RS eCommerce applications).

Skills

• Strong interpersonal and communication skills.
• Strong organisational and planning skills
• Strong troubleshooting skills
• Data analysis skills and the ability to interpret the results to improve our service, system and/or data
• Ability to work cross functional within a matrix organisation across multiple communication channels.
• Ability to influence, lead and execute change across multiple teams and markets.

Desirable

• Project management skills and experience, and the use of a structured delivery methodologies 
• An understanding of agile methodologies
• Experience of Talend
• Experience of using Shape (Internal RS System)
• Experience of working in a global business

We are RS Group
 
At RS we’ve been solving engineering problems for over 80 years: big ones, small ones, easy and difficult ones. We turn the ‘what ifs’ into the ‘why nots’, the impossible into the possible.  
Our purpose? Making amazing happen for a better world.
 
We offer service and product solutions. We send out a parcel every 2 seconds, to over 130 countries. We provide over 700,000 in-stock and over 3 million unstocked products to more than 1.2 million customers.  
 
We want people like you, as you are curious about things, you like doing things differently and also in a human way with empathy. Because that’s exactly how we partner with people – our customers, suppliers, colleagues, and communities – to solve problems.  
 
We’ll also invest in your development and wellbeing – because building a more diverse and inclusive culture, being ethical, responsible, and committed to our Environment, Social and Governance (ESG) action plan is at the heart of everything we do. 
Come and join us and over 9000 employees worldwide – and we’ll help you to think big, do more and unleash your brilliance, so you do amazing things too.

 
Are you ready to explore the possibilities?

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