Solution Engineer

This role is offered on the basis of a combination of working field-based, visiting customer sites/our offices, and also remotely.

The Opportunity  

As a Condition Monitoring Solutions Engineer, you will create value for our customers by working closely with them to understand their maintenance requirements and identifying opportunities to meet these needs through existing and emerging supplier capabilities.

You will also create value for our suppliers by developing a deep understanding of their products and solutions, acting as a Subject Matter Expert for maintenance solutions aligned with our maintenance services strategy. In addition, you will support supplier growth by proactively matching their solutions with our customers' maintenance needs and business objectives.  

You will be a part of an organization that promotes personal development, growth, and career progression and who will provide you with the tools and training you need to excel in the industry.

What You’ll Be Doing 

• Working with our customers to fully understand their maintenance challenges and needs so you can offer expert, practical advice to solve problems. Focus on delighting the customer to ensure renewal and expansion
• Working with existing, and new, suppliers to fully understand their available products and solutions and match them with our customers’ needs
• Identifying our suppliers’ repeatable and scalable Maintenance Solutions that are in line with our Maintenance solutions strategy
• Upon successfully identifying the right maintenance solution matching customer’s needs, and full implementation of it, developing case studies and sharing with Sales and Marketing Teams
• Working closely with Proposition Marketing Teams and Suppliers to produce appropriate marketing material for identified solutions
• Be a Subject Matter Expert for RS specialising in Condition monitoring online digital solutions.
• Support in coaching and training Sales Teams to proactively promote these solutions to their customers
• Collaborate with other sales teams to identify and handover leads for other products and services
• Be an active member of the group, shaping the overall strategic direction for the maintenance proposition and the team
• Development of collaborative relationships with both suppliers and relevant stakeholders in our high potential customers
• Drive the technical capability journey of our business by delivering product and application training within RS and providing ongoing coaching of external sales teams

What You’ll Bring 

• Higher qualification in an electrical or mechanical engineering discipline. Minimum of ONC/ BTEC or equivalent. Desirable HNC / Degree or equivalent in mechanical, electrical or electronics engineering.
• Experience working in either a manufacturing or maintenance environment with strong technical knowledge of condition monitoring tools, techniques and products
• An understanding of the RS customer base and the MRO market
• Possesses a growth mind-set with a strong desire to continually self-develop
• Curious and Innovative, always looking for new and different solutions to customer needs
• Excellent communication and interpersonal skills
• Self-motivated and customer focused, understanding the needs of providing high levels of customer service and satisfaction
• Demonstrate commercial acumen by identifying and acting upon buying signals to maximize and capture all sales opportunities.

We Are RS

We’ve been solving industry problems for over 80 years. We turn the ‘what ifs’ into the ‘why nots’, the impossible into the possible.

Our purpose? Making amazing happen for a better world.

We offer service and product solutions to over 1.2 million customers globally, shipping a parcel every 2 seconds to over 130 countries. With over 800,000 stocked and 3 million unstocked products, we’re a trusted partner to the world’s leading industries.

We’re looking for curious, driven, and empathetic professionals to join our journey. People who think differently, act with purpose, and want to make a real impact. 

Rewards

Our Reward Strategy Philosophy is designed to offer market competitive base salaries and provide all of our people the opportunity to participate in a short-term incentive, enabling them to share in the success of the Company.

Our total reward package is more than just the cash; our recognition and benefit offering provide the opportunity for us to recognise, reward and enable the wellbeing of our people at all stages of their journey with RS. Our rewards and benefits vary by country, but include:

• Financial - pension/retirement; life assurance; salary finance (payroll deduction loan scheme)
• Wellbeing - medical plans; health screening; critical illness; disability insurance; holiday / paid time off; employee assistance programme; discounted gym/health club membership
• Lifestyle - transportation assistance schemes (e.g., cycle to work, travel loans, car leasing); onsite catering/lunch vouchers; retail discounts
• Spotlight – our global recognition programme provides a platform to highlight and recognise people role modelling our values

Ready to Make Amazing Happen?

Join c. 9,000 colleagues and help us shape the future of our industry. Whoever you are, wherever you are — it all starts here.

Apply now and make RS a part of your journey.

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