Process & Data Analyst

The Opportunity

At the heart of our strategy is the customer. Everything we do is designed to exceed expectations and enable growth. This role sits within our Supply Chain Optimisation Accelerator function and focuses on improving processes and data across our global supply chain.

You’ll work end-to-end across people, processes, and systems to identify opportunities for improvement, optimise inventory and freight, and ensure we deliver customer orders how and when they need them. This is an exciting time to join us and make a measurable difference.

What You Will Be Doing

• Analyse and document current (“as-is”) supply chain processes, identifying risks, challenges, and areas for improvement.
• Extract and interpret data from multiple systems to complement process analysis and validate improvement proposals.
• Design and present future-state (“to-be”) process and data models using recognised formats (e.g., BPMN) and tools.
• Visualise and communicate findings clearly to champion process improvements across global teams.
• Create and maintain functional and non-functional requirements for technology changes, ensuring alignment with business objectives.
• Support integration and continuity of key systems (e.g., DTP calculator), acting as backup for the product owner when needed.
• Liaise with central SAP teams and external partners on change requests and testing.
• Maintain a knowledge repository including process models, data dictionaries, business rules, and acronyms for clarity and consistency.
• Collaborate with cross-functional teams—Customer Service, Inventory, Product & Supplier Management, Digital, Technology, and Operations—to harmonise processes and data globally.
• Share best practices and outputs across the RS Group to drive standardisation and efficiency.
• Support training and business change initiatives related to supply chain optimisation.

Scope & Tools

You’ll use a range of techniques including workshops, interviews, documentation reviews, observation, data modelling, process modelling, and data interrogation.

Key Relationships

• DTP Product Owner
• Regional and market teams (senior stakeholders and customer service)
• Supply Chain Analytics (metrics and reporting accuracy)
• Operational teams across all markets
• Product and Supply Chain Leadership
• Technology and Digital teams
• Enterprise and Solution Architects
• RS Business Analysis network

How I Make a Difference

Working globally end to end across our business processes, systems & data, you will make a difference to our customers by improving the promise and the execution behind this service, you will simplify and explain process for our colleagues, recommend the correct measures and feed into the future ways of working to deliver our long-term strategic goals.

What We’re Looking For

• Strong analytical and problem-solving skills with experience in process improvement and data modelling.
• Ability to work collaboratively across global teams and cultures.
• Excellent communication and presentation skills to engage stakeholders at all levels.
• Familiarity with recognised process modelling tools and techniques (e.g., BPMN).

We Are RS

We’ve been solving industry problems for over 80 years. We turn the ‘what ifs’ into the ‘why nots’, the impossible into the possible.

Our purpose? Making amazing happen for a better world.

We offer service and product solutions to over 1.2 million customers globally, shipping a parcel every 2 seconds to over 130 countries. With over 800,000 stocked and 3 million unstocked products, we’re a trusted partner to the world’s leading industries.

We’re looking for curious, driven, and empathetic professionals to join our journey. People who think differently, act with purpose, and want to make a real impact. 

Rewards

Our Reward Strategy Philosophy is designed to offer market competitive base salaries and provide all of our people the opportunity to participate in a short-term incentive, enabling them to share in the success of the Company.

Our total reward package is more than just the cash; our recognition and benefit offering provide the opportunity for us to recognise, reward and enable the wellbeing of our people at all stages of their journey with RS. Our rewards and benefits vary by country, but include:

• Financial - pension/retirement; life assurance; salary finance (payroll deduction loan scheme)
• Wellbeing - medical plans; health screening; critical illness; disability insurance; holiday / paid time off; employee assistance programme; discounted gym/health club membership
• Lifestyle - transportation assistance schemes (e.g., cycle to work, travel loans, car leasing); onsite catering/lunch vouchers; retail discounts
• Spotlight – our global recognition programme provides a platform to highlight and recognise people role modelling our values

Ready to Make Amazing Happen?

Join c. 9,000 colleagues and help us shape the future of our industry. Whoever you are, wherever you are — it all starts here.

Apply now and make RS a part of your journey.

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