Go to Market Programme Lead - EMEA

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Go-To-Market Programme Lead

Across the industrial design, manufacturing and maintenance worlds, we are the digital destination for product and service solutions to help our customers with the maintenance, repair and operation of their businesses.

We provide global access to an unrivalled range of over 750,000 stocked industrial products. Each day our team of experts deliver solutions to resolve our customer’s challenges across design, procurement, inventory and maintenance. We consistently strive to deliver the best possible service to all our customers and challenge ourselves to provide a seamless procurement experience.

We are one team. We deliver brilliantly. We do the right thing. We make every day better.

These are our values. They unite our c.9,000 global colleagues and differentiate us from our competition. They are a mix of how we work today and how we must step up for the future. Most importantly, it is one set of values shaped by our people, for our people.

Together, we can make great things happen. Aim for amazing and beyond. 

The Go-To-Market Programme Lead is responsible for orchestrating the planning, development, and execution of strategic initiatives across EMEA functions and markets. This cross-functional leadership role ensures alignment between product, supply chain, marketing, sales, and customer success teams to drive successful change and sustained growth. it requires a seasoned leader with deep expertise in programme leadership, governance, stakeholder engagement, and cross-functional delivery in global, complex, matrixed environments.

You will be customer-obsessed, with a deep understanding of the end-to-end customer journey, ensuring that every initiative delivers ROI, achieves strategic KPIs, and supports long-term business goals. You will be accountable for ensuring that every programme has a clear benefits case, measurable performance indicators, and a roadmap to value realisation.

Reporting into the Senior Director Strategy Delivery and will be part of the Strategy Delivery Leadership Team, requiring a passionate and driven commercial and change leader who can influence, drive, and embed change across the region. Key objectives include:

1. Deliver strategic initiatives aligned with business goals and measurable outcomes.
2. Establish and maintain robust programme governance and performance tracking.
3. Drive change adoption and benefits realisation through KPI-led execution.
4. Support strategic portfolio planning, prioritisation, and business case development with ROI at the core.
5. Continuously improve delivery practices to maximise efficiency and impact.

Responsibilities:

1. Programme Leadership:
   • Lead end-to-end delivery of strategic pillars ensuring alignment with strategic outcomes and KPIs.
   • Empower, inspire, and facilitate the work of cross-functional teams setting clear OKRs, plans and managing day-to-day delivery.
   • Provide guidance, support and coaching to team members in strategy deployment and execution

• Lead discussions with senior leaders to clearly define requirements, i.e., vision, outcomes, metrics, support and delivery requirements.

2. Value Realisation and ROI:

• Define and track KPIs and performance metrics to measure programme success.
• Ensure benefits realisation through rigorous planning, execution, and post-implementation reviews.
• Develop ROI models and dashboards to monitor financial and strategic returns.
• Identify opportunities to exploit new technologies and capabilities for accelerated value creation.

3. Strategic Planning:

• Translate strategic objectives into actionable programme plans with clear KPIs.
• Identify dependencies, risks, and resource requirements to optimise ROI.
• Oversee execution to ensure timely and budget-conscious delivery with measurable impact.
• Develop strong understanding of relevant business functions, direction, organisational structure. and overall business goals.

4. Change Management:
   • Drive change initiatives with effective communication, training, and stakeholder engagement.
   • Ensure adoption across impacted teams and functions, tracked via adoption KPIs.

5. Stakeholder Management:
   • Collaborate effectively with stakeholders at all levels to determine key actions, outcomes, and success measures required to meet strategic objectives.
   • Influence decision-making and secure senior leader buy-in for strategic initiatives and investment cases.
   • Foster a culture of accountability and continuous improvement among team members involved in strategy execution.

6. Governance & Reporting:

• Establish and maintain governance frameworks including:
  • Steering committees
  • Risk and financial management.
  • Executive-level reporting with KPI scorecards and ROI tracking.
• Lead and participate in developing, maintaining, and evolving standards.

How I make a difference in this role

You are a strategic leader who drives value creation beyond financial performance, you are obsessed with driving value and benefits realisation for our customers. You focus on the actions and capabilities needed to unlock value and realise benefits. Your ability to work both at the strategic level and in the delivery detail ensures that business case outcomes are achieved.

You are laser-focused on ROI and KPIs, ensuring that every initiative has a clear value proposition, measurable outcomes, and a path to sustained impact. You foster a culture of teamwork, innovation, and accountability, driving transformation across the region.

Required Experience & Skills:

• Proven record of delivering large-scale, strategic programmes and initiatives in global, complex, matrixed organisations resulting in successful outcomes and benefits.
• Demonstrable programme management experience; budgetary and benefits management of >£10m
• Experience in delivering change across commercial functions with a focus on customer in sales, service, and marketing effectiveness.
• Strong understanding of programme governance, risk management, and business transformation.
• Exceptional stakeholder engagement and communication skills, including C-suite interaction.
• Evidence of successful coaching and development of high-performance teams and individuals
• Desirable experience leading complex M&A integrations across geographies and functions, with success in achieving synergy targets.
• Experience with tools and techniques used to visualise strategic alignment and benefits realisation (e.g., Hoshin Kanri, Value Tree, Benefits Mapping, Business Case creation).
• Proficiency in Project Portfolio Management (PPM) methodologies and tools.
• Relevant certifications (e.g., MSP Practitioner, APM PPQ, PRINCE2 Practitioner, PROSCI Practitioner)

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