Digital Merchandiser

Digital Merchandiser – Supplier Partner Programmes

Location: Hybrid – Corby

RS Group is currently seeking a Digital Merchandiser to join our Supplier Partner programme team. As a Digital Merchandiser, you will play a crucial role in onboarding suppliers into the programme and tailoring an e-commerce strategy for your assigned suppliers, using data to define the opportunity You will play a vital role in leveraging customer data, supplier insight, and competitor benchmarking to position RS and the supplier's brand to deliver competitive advantage.

What you’ll be doing:

• Optimize key customer journeys to drive traffic, maximize sales, and enhance conversion rates.
• Track and report on supplier-specific digital metrics such as conversion rates, website visits, bounce/exit rates, and customer satisfaction
• Collaborate with the Digital Merchandising team for your suppliers, to align with the digital strategy for your suppliers and contribute to shorter-term plans to achieve strategic objectives.
• Collaborate with Product, Marketing, and Digital teams to optimise product setup, attribution, images, product copy, and placement to meet customer expectations.
• Identify and respond to new competitor and market trends by analysing competitor activity and identifying trade opportunities.
• Prioritisation of opportunities using data and insight 
• Creation of compelling, customer focussed SEO copy. 

About you:

In this role, you will have the opportunity to leverage data and insights to optimize the online customer journey, ensuring customers can easily find and purchase your suppliers’ products and services.

Key skills required for this role include:

• Demonstrated customer-centric approach in all aspects of the role.
• Strong communication and commercial acumen, with the ability to present data and insights effectively.
• Solid understanding of e-commerce and the broader digital landscape in a B2B environment
• Experience in supplier management, digital marketing, content creation, copywriting, e-commerce, SEM, SEO, and online customer journeys
• Proficient in SEO principles and techniques
• Ability to build relationships with internal and external stakeholders.
• Confident decision-maker with a high level of accountability and ownership
• Analytical mindset with a curiosity to identify areas for improvement and develop actionable plans.
• Growth mindset with a passion for personal development and career progression
• Strong proficiency in web analytics, with experience in Adobe or Google Analytics.
• Managerial experience is preferred, though not essential.

The extras you’ll get.

At RS, as well as the usual employee benefits, you’d expect from a FTSE listed company, including annual performance bonus, enhanced maternity and paternity leave, private healthcare, in the UK&I, we’ve just introduced a number of new Family Friendly Policies including:

Help for people to take control of ongoing Health conditions such as diabetes or asthma with £500 a year available for monitoring & consultation.

Support for Neurodiverse colleagues and families with neurodiverse members with needs assessment, diagnosis and post diagnostic support for autism spectrum, ADHD and Tourette’s syndrome.

Support for Women at different life stages from streamlined fertility support through to diagnosis and monitoring of both endometriosis and menopause.

 Helping our LGBTQ+ community through enhanced coverage for trans colleagues, including voice coaching, facial surgery and gender confirmation surgery

Additions to Fertility coverage including IVF for lesbian couples and information/support around surrogacy and adoption for all.

We are RS.

At RS we’ve been solving engineering problems for over 80 years: big ones, small ones, easy and difficult ones. We turn the ‘what ifs’ into the ‘why nots’, the impossible into the possible. 

Our purpose? Making amazing happen for a better world. 

We offer service and product solutions. We send out a parcel every 2 seconds, to over 130 countries. We provide over 700,000 in-stock and over 3 million unstocked products to more than 1.2 million customers. 

We want people like you, as you are curious about things, you like doing things differently and also in a human way with empathy. Because that’s exactly how we partner with people – our customers, suppliers, colleagues and communities – to solve problems. 

We’ll also invest in your development and wellbeing – because building a more diverse and inclusive culture, being ethical, responsible and committed to our Environment, Social and Governance (ESG) action plan is at the heart of everything we do.

Come and join us and we’ll help you to think big, do more and unleash your brilliance, so you do amazing things too.

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