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Service Engineer

Location: 

Bangkok, Bangkok, TH

Brand:  RS
Function:  Customer Services
Work Location: 

Role Purpose

Service Engineers (Air Compressor) are responsible for the installation, repair, and maintenance of the company’s air compressors and related equipment. This role is primarily field-based, requiring onsite visits to customer locations to diagnose issues, perform repairs, and provide expert recommendations.

Key Responsibilities

  • Perform all service-related tasks for air compressors.
  • Install and set up new machines to ensure proper operation.
  • Diagnose mechanical issues and carry out necessary repairs.
  • Conduct scheduled preventive maintenance and inspections.
  • Prepare service reports to support claims and warranty processes.
  • Recommend spare part replacements when necessary.
  • Prepare documentation for recommended spare parts.
  • Ensure high-quality service delivery with customer satisfaction and minimal complaints.
  • Perform other duties as assigned.

How I Make a Difference in This Role

Candidate Requirements

  • Bachelor’s degree in Mechanical, Electrical, Industrial Engineering, or related fields.
  • Knowledge of machinery engineering systems.
  • Minimum 3 years of experience in service support, industrial maintenance, or similar roles.
  • Proficient with hand and mechanical tools.
  • Valid driver’s license and ability to travel.

Desirable Skills & Experience

  • Ability to work under pressure and in challenging environments.
  • Willingness to work overtime, overnight, and in remote locations.
  • Strong customer service mindset.
  • High ethical standards and reliability.

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