Benelux (English Translation)
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Customer service: We believe that human contact is essential, our customer service team helps our customers via phone, email and chat.
Sales: Internal and external sales together with CS. They maintain long-term relationships with our customers to help them grow and take full advantage of RS's services and products.
Technical support: For technical advice on our products, our customers can contact the heroes of the Technical Support department.
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Back office: For everything that needs to be arranged behind the scenes for the smooth processing of orders.
Marketing: Which campaigns are running? How much traffic is there on the website? Which supplier are we highlighting? These are some of the questions our marketing team deals with.
Finance: How are RS Benelux's finances doing? Are all invoices paid on time? They monitor invoice flows and contact customers who have outstanding items.
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Product and Supply Management (PSM): Keeps in touch with our key suppliers. Which products does RS sell and at what price? Together they determine pricing, discuss the product range and, in collaboration with the marketing department, determine any marketing campaigns.
Support teams: In Benelux, we have a number of people who support the day-to-day operations, for example Office Managers, HR staff, Data Analysts and Operations staff. They ensure that our teams can do their best work every day.
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Everyone at RS Benelux gets...
- A competitive salary
- Bonus scheme
- Voluntary participation in share savings programme
- Pension accrual in line with the market
- 25 holiday days for full-time employment. Extra holidays in case of employment longer than 1 year (with a maximum of 5 extra days per year) and age days (with a maximum of 3 extra days per year) and 13 ADV days in case of full-time employment (40-hour working week)
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Everyone at RS Benelux gets...
- If applicable, an electric lease car
- Participation in bicycle plan
- Home working allowance
- 2 volunteer days per year
- Company laptop and all supplies to work well at home
- Occasional chair massage
- Tasty coffee, tea and fruit at the office
- Monthly joint lunch at the office
- Party committee provides regular fun parties or activities
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Customer Service Specialist
Haarlem, NH, NL, 2031
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Medewerker Klantenservice
Haarlem, NH, NL, 2031
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Senior Director of Data Transformation
Corby, ENG, GB, NN17 5JF
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Head of Product & Supplier Sustainability
London, ENG, GB, N1C 4AG
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We spoke to Dave van der Stel, Field Sales, to find out more about his role and life at RS.
What does a typical day look like for you?
"Visiting customers, processing all e-mails and the administrative work that goes with it. An important part of the daily work is thinking ahead and planning Sales activities that are aimed at a long-term relationship with both internal colleagues and customers." -
Our Country Manager, Conrad Hunneman, was allowed to experience for himself what it is like to wash 1 shirt by hand for 1.5 minutes, a minimal effort compared to reality for many.
At RS, we are proud to partner with The Washing Machine Project to improve lives and promote sustainability. 💪🌱 -
We visited the Port of Rotterdam, the largest port in Europe to learn more about the transport sector. It was an instructive day with presentations about not only the maritime world, but the entire transport sector from aviation to ground transport. For example, Schneider Electric came by to tell us more about their offer for the logistics sector, including a live quiz. The day ended with an informative cruise through the harbour.
