Credit Risk Clerk

Credit Risk Analyst
Location: Riga (Hybrid working)
Working hours: Mon-Fri 10am-7pm (1:3 week - 1pm-10pm)

Elfa Distrelec is part of the RS Group.  We have around 10,000 amazing people worldwide, delivering over 1 million products with circa 2,500 suppliers across all EMEA markets

Our Credit Risk Analyst Team work with the EMEA Accounts Receivable department, to support with setting up new customers, credit checking and helping the team achieve their over-all cash-collection, aged debt and DSO targets. 

Responsibilities

• Evaluate customer credit-worthiness, approve, or deny credit applications and communicate decisions to the appropriate personnel and/or customer in a timely manner.
• Monitor credit exposure, analyze payment behavior, and keep up to date credit limits for existing customers.
• Process customer credit blocked orders according to credit policy that follow customer service best practices while ensuring customers submit payments on time.
• Initiate credit holds, create and follow up pro-forma documents, negotiate customer payment plans in collaboration with sales and executive team members. 
• Maintain up to date internal and external credit data.
• Reduce unallocated payments by requesting remittances and reconciling incorrect payment allocations 
• Report any payment issues to management or the appropriate team members.
• Recognise and report irrecoverable debts and assist with necessary documentation.
• Monitor e-mail inbox, ensuring all relevant e-mails are actioned in a timely manner.

What we are looking for from you:

• Experience in SAP & Credit Control Software is an advantage.
• Intermediate Microsoft Excel/Word skills
• Fluency in English, additional languages advantageous
• Strong analytical skills & good working knowledge of excel
• Ability to reconcile customer accounts. 
• Ability to proactively identify credit & fraud risk and prevent potential bad debt losses.
• Customer oriented mindset with ability to professionally communicate and negotiate at all levels.
• A logical approach to troubleshooting, diagnosing, and resolving problems (technical and non-technical challenges within Accounts Receivable)
• Demonstrate the ability or have experience working in a fast-paced and changing environment. 
• Adhere to and operate within defined processes and business defined levels of authority.
• Deliver continuous service improvement opportunities.

We are RS Group.

At RS we’ve been solving engineering problems for over 80 years: big ones, small ones, easy and difficult ones. We turn the ‘what ifs’ into the ‘why nots’, the impossible into the possible.  

Our purpose? Making amazing happen for a better world.  

We offer service and product solutions. We send out a parcel every 2 seconds, to over 130 countries. We provide over 800,000 in-stock and over 3 million unstocked products to more than 1.2 million customers.  

We want people like you, as you are curious about things, you like doing things differently and also in a human way with empathy. Because that’s exactly how we partner with people – our customers, suppliers, colleagues and communities – to solve problems.  

We’ll also invest in your development and wellbeing – because building a more diverse and inclusive culture, being ethical, responsible and committed to our Environment, Social and Governance (ESG) action plan is at the heart of everything we do. 

Come and join us and over 9000 employees worldwide – and we’ll help you to think big, do more and unleash your brilliance, so you do amazing things too.