Internal Sales Executive, Taiwan

About the role:

The main objective is to achieve excellence in delivering value propositions to customers in order to drive sales and profit growth. This involves providing a high level of customer service and engagement, focusing on solutions that meet the needs of our valuable customers, and ultimately increasing sales.

Key responsibilities:

• To effectively use the RS value proposition to differentiate RS from our competitors in the minds of their contacts;
• Proactively call out target customers per company requirements to explore new business opportunities and perform upselling activities to achieve sales target;
• Maintain good engagement with customer, explore potential premier/key customers, foster relationship and refer to Field Sales for on site visit/engagement
• Responsibility for the management of customer accounts with Territory sales revenue as per Sales targets, achieve other specified metrics that support sales results ;
• Perform pre-quotation review refer to the quotation guidelines and raise requisition to quotation coordinator for the support of quotation, follow up on conversion
• Liaise effectively across functions to ensure customers are delighted, e.g. work with customer services in serving customer better and raising customer satisfaction rate (NPS)
• Support Finance for acceleration AR collection

Requirements:

• Proven experience as telephone sales, sales experiences in Industry/MRO/ELE preferred
• Proven ability in delivering a great customer experience
• Effective negotiator and influencer with outstanding written and verbal communication skills
• Strong interpersonal skills forming and maintaining positive relationship at all levels
• Exceeding KPIs and deadlines, able to work under pressure, target driven, takes accountability and initiative, innovative problem solving skills, independent.
• Strong planning, prioritisation and time management skills
• Knowledge of SAP and Microsoft packages

#LI-Hybrid

#LI-SY1