Internal Sales Executive I, Singapore (Premier Account)

Role Purpose

To achieve business objectives and aggressively drive sales growth and overall profitability across the assigned Territory / Portfolio.

Here is more about what you will be doing...

• Pursue sales opportunities from existing and new customers through telesales and marketing efforts.

• Conduct outbound calls to targeted customers to promote RS products, sales promotions, and other activities to drive growth.

• Achieve monthly revenue targets by maintaining and expanding the customer database through research and identifying new business opportunities.

• Execute customer nurturing activities such as call plans, introducing new services and solutions, promotions, qualifying leads, and passing them to field sales.

• Handle and process inquiries from existing customers by assessing their needs, project details, and conducting competitive research.

• Develop, review, and submit quotations including quote creation, alternate product selection, pricing approvals, and sending quotes to customers.

• Follow up on quotations to close sales, including follow-up call plans, objection handling, and closing deals.

• Gather competitive information from customer and communicate it to Sales Management.

• Maintain cooperative and productive relationships with other departments to deliver exceptional customer service leading to a high Net Promoter Score (NPS).

• Ensure timely and accurate report submission.

• Perform other duties as assigned to achieve corporate and business objectives.

How I make a difference in this role

In this role, you make a difference by driving sales performance and profitability through proactive customer engagement, identifying new business opportunities, and delivering exceptional service to both existing and prospective customers. Your efforts in maintaining strong relationships and effectively collaborating with internal teams ensure customer satisfaction and contribute to the overall success of the business. Your efforts will directly contribute to achieving sales targets and expanding market share.

Requirements:

• Over 2 years of experience in Telesales, Customer Service, or any Sales environment, preferably in Industry, MRO, or Electronics.

• Proven track record of meeting or exceeding sales targets.

• Commercially savvy with strong negotiation skills.

• Excellent verbal and written communication skills.

• Strong planning, prioritization, and time management skills.

• Proficient in SAP and Microsoft Office.

Desirable Skills & Experience

• Experience in an International organization with good cultural awareness.

• Understanding e-commerce solutions within a B2B environment.