HR Content Lead

Location: This role is offered on a hybrid basis, which could involve a combination of working from our Corby, London (Kings Cross) or Manchester office  or also remotely.

Grade: GG11

We are looking for a talented and creative Employee Experience Communications Lead to join our People team and support the development of our new self-service portal, People Assist. In this role, you will create, edit, and maintain high-quality, engaging content that empowers employees to easily access the information they need to manage HR-related queries. Your primary focus will be on developing content for the portal, ensuring it aligns with our company voice, values, and legal standards.

What you will be doing:

• Collaborate with the People team to conceptualise, draft, and edit a wide range of content, including policies, knowledge articles, FAQs, and manager toolkits that are clear, legally sound, and user-friendly.
• Leverage customer feedback and data insights to continuously improve content and ensure it meets employee and manager needs.
• Maintain a consistent tone and style across all written materials, championing plain English and ensuring a natural, engaging voice that aligns with our values.
• Apply SEO best practices to content, including identifying key terms and optimising articles for improved search functionality.
• Manage content governance, ensuring all documentation is rigorously fact-checked, accurate, and up to date.
• Work with internal teams to develop training materials and communications to support new policies and content updates.

About you:

• Extensive experience in content creation, ideally in a large organisational setting, with a focus on writing clear and engaging documentation.
• Fluency in written and spoken English, with exceptional writing, editing, and proofreading skills.
• Strong interpersonal skills and the ability to build relationships with stakeholders at all levels, translating complex information into accessible language.
• Highly organised, with a keen eye for detail and the ability to prioritise multiple projects in a fast-paced, deadline-driven environment.
• Experience with content management systems and tools, with proficiency in SEO practices and a passion for improving content usability.
• Self-motivated, able to work both autonomously and collaboratively within a dynamic team environment.

The extras you’ll get:

At RS, as well as the usual employee benefits, you’d expect from a FTSE listed company, including an annual performance bonus, private healthcare, and generous holiday, in the UK, we’ve just introduced several new Family Friendly Policies including: 
 

• Help for people to take control of ongoing Health conditions such as diabetes or asthma with £500 a year available for monitoring & consultation. 
• Support for Neurodiverse colleagues and families with neurodiverse members with needs assessment, diagnosis and post-diagnostic support for autism spectrum, ADHD and Tourette’s syndrome. 
• Support for Women at different life stages from streamlined fertility support to diagnosis and monitoring of both endometriosis and menopause. 
• Helping our LGBTQ+ community through enhanced coverage for trans colleagues, including voice coaching, facial surgery and gender confirmation surgery. 

We are RS Group:

RS is a global solutions partner for industrial customers and suppliers. Our business has operations in three geographical regions – the Americas, EMEA and APAC, supported by global organisations for supply chain, corporate functions, marketing, and product & supplier management.

Our market today is large, fragmented, local in nature and digitally immature. Only a few international distributors serve it, with many regional and local providers, who largely trade offline. We stock over 2,500 supplier brands, 500k products and 61% of our sales are digital.

We are committed to Making Amazing Happen for a better world and our Vision is to become first choice for customer, suppliers, our people, and communities.

RS is committed to creating an inclusive environment where people thrive. We recognise that a diverse and representative workforce is critical to our success, and our aim is to create a business where people can be their true selves. Our employees expect this as a matter of course and it is fundamental to how we attract, develop, and retain the best talent.

In line with our D&I policy, we recruit and develop employees who are the best suited to the requirements of the job role, regardless of gender, ethnic origin, age, religion, sexual orientation, gender identity or disability.

Are you ready to explore the possibilities?

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