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Technical Consultant

Location: 

Frankfurt, Hesse, DE, 60327

Brand:  RS Group
Function:  Sales
Work Location:  Working from home

About the role:

 

As Technical Consultant, you will be responsible for technical support in presales activities for a specific range of products within a defined geography. You will act as the technical product expert for customer pursuits and augment Distributor Specialist capability in areas lacking coverage. When required, you will assist in commercial marketing activities, interface with Product Business Units and the EMEA Commercial Engineering team, be the Point of contact for product and quality issues, provide post sales troubleshooting when needed, and act as a local interface with Tech Support.
 

In this role you can work remotely from any location in Germany. The position requires a high willingness to travel.
 

What you will be doing to be successful in this role: 

  • Client facing position with the primarily focus to increase the Rockwell product share of targeted customers
  • Be the technical product expert and focal point in the country
  • Proactively facilitate and/or provide product-based training to the sales force & channel.
  • Co-operate with the sales teams in promoting the product range to existing and new customers with presentations, demonstrations, proof of concepts, performance tests and/or similar activities and generate customer demands, explain and argue proposals.
  • Define and articulate product differentiators and values versus competition.
  • Analyze competitive product lines, have knowledge of competitor’s strategy, further define competitive differentiators.
  • Participate in trade shows, seminars and/or similar marketing activities, offering demonstrations and product expertise with customers where needed
  • Validate and resolve compatibility issues of products within architectural solutions and provide guidance to customers/sales force.
  • Actively seek out and participate in both formal and informal training opportunities to continuously develop technical skills.
  • Update customers on new products and technology as related to customer’s industry and application needs as a resource to the named account team.
  • Focus on opportunities that support Rockwell Automation’s strategy and understands the business drivers and KPI’s of the customer.

 

A bit about you: 

  • Bachelor’s degree in an engineering or minimum 2-3 years of experience in technical sales.
  • Experience in Automation sector would be an advantage
  • Able to articulate value of larger Rockwell Automation application value
  • Strong solution and application expertise, and related demonstrated sales experience.
  • Fluent German language skills and strong command of English (written & spoken).
  • Ability to work with and gain confidence of senior level personnel (internal and external) in a highly collaborative, matrixed stakeholder organization.
  • Ability to resolve complex issues in creative and effective ways and to align and influence critical stakeholders.
  • Strong support of customer centricity. Understands the importance of demonstrating concern for satisfying customers. Passionate about developing goals to improve our customer experience.
  • Ability to influence, empower, coach and motivate others and to adapt communication style and messaging to different audiences.

 

Your benefits: 

  • Company bonus
  • Company Car
  • Ticket Plus
  • Capital-forming benefits
  • 30 days paid leave
     

We are RS Group.

RS Group is a global integrated omni-channel solutions partner for industrial B2B customers who design, build, and maintain industrial equipment and operations.  We are a FTSE 100 company with £2 billion in revenue, operating in 32 countries, shipping 60,000 parcels a day to over 1.2 million customers worldwide.

Our Vision is to be first choice for all our stakeholders, and we know that starts with our people. At RS we want everyone to show up to work as themselves and know that they will be supported and encouraged to develop and grow. We want work to be a place that excites and empowers, a place where you can be passionate and challenge people to think differently. 

We want to hire the best talent, people who share our values and understand that when we act with respect and humility, we can do great things.  That’s why we’ve put our purpose at the heart of our organisation, we want to make amazing happen for a better world. We empower our people to make a difference, innovate to make more possible and deliver to make it happen.

Are you ready to explore the possibilities?
 

RS Group Brands:  RS, Allied Electronics & Automation, RS PRO, OKdo, DesignSpark, IESA, Synovos, Needlers and Liscombe.

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