Head of Change Management - Americas

About RS Group

Across the industrial design, manufacturing and maintenance worlds, we’re the digital destination for product and service solutions to help our customers with the maintenance, repair and operation of their businesses. We provide global access to an unrivalled range of over 750,000 stocked industrial products. Each day our team of experts deliver solutions to resolve our customer’s challenges across design, procurement, inventory and maintenance. We consistently strive to deliver the best possible service to all of our customers and challenge ourselves to provide a seamless procurement experience.

We are one team. We deliver brilliantly. We do the right thing. We make every day better. These are our values. They unite our c.9,000 global colleagues and differentiate us from our competition. They are a mix of how we work today and how we must step up for the future. Most importantly, it is one set of values shaped by our people, for our people.

Together, we can make great things happen. Aim for amazing and beyond.

About the Role

Role Purpose

As the Head of Change Management, you will be responsible for shaping and driving the adoption of strategic initiatives across RS Americas. You will lead organizational change efforts, ensuring that people, processes, and systems are aligned to deliver business outcomes. This role is pivotal in fostering a culture of agility, collaboration, and continuous improvement. You will assess organizational impacts, identify risks and opportunities, and design actionable plans that enable successful transformation.

Responsibilities

• Change Management Leadership: Develop and implement enterprise-wide change management strategies, including communication, stakeholder engagement, training, and resistance management. Establish and embed change management methodology across the region.
• Project & Process Harmonization: Align and integrate multiple projects and workstreams to ensure consistency in approach, messaging, and execution. Create and maintain change “heat maps” to identify cross-project impacts.
• Stakeholder Engagement: Partner with senior leaders, project sponsors, and cross-functional teams to secure alignment and buy-in throughout the change lifecycle.
• Impact & Readiness Assessments: Conduct organizational impact analyses and readiness assessments to identify gaps, risks, and opportunities. Develop mitigation strategies to support adoption.
• Communication & Training: Design and deliver clear, targeted communications and training programs that enable employee understanding and adoption of changes.
• Measurement & Continuous Improvement: Define success metrics, monitor progress, and gather feedback to refine and improve change initiatives.
• Best Practices & Capability Building: Champion the use of proven change management methodologies, tools, and templates to build organizational capability and consistency.

Candidate Requirements

Essential Qualifications, Skills & Experience

• Bachelor’s degree in Organizational Development, Business, HR, or related field (Master’s preferred).
• 7+ years of experience in change management, organizational transformation, or project integration.
• Certification in change management (e.g., Prosci, ACMP) strongly preferred.
• Demonstrated success leading change in complex, matrixed organizations.
• Strong project management, stakeholder engagement, and facilitation skills.
• Exceptional communication, influence, and problem-solving abilities.
• Experience working in global or multi-regional environments is a plus.
• Ability to balance strategic vision with operational execution.

Equal Employment Opportunity

RS Americas is an equal opportunity employer and maintains policies and practices that are designed to prevent and prohibit unlawful discrimination against any qualified employee or applicant on the basis of race, color, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, military/veteran status, disability, genetic information, citizenship status, or any other unlawful classification to the extent protected by law. This policy of non-discrimination applies to all employment practices, including hiring, compensation, benefits, promotion, training and termination. Employees who engage in unlawful discrimination will be subject to disciplinary action, up to and including termination.

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