Application System Administrator

About RS Group

Across the industrial design, manufacturing and maintenance worlds, we’re the digital destination for product and service solutions to help our customers with the maintenance, repair and operation of their businesses. We provide global access to an unrivalled range of over 750,000 stocked industrial products. Each day our team of experts deliver solutions to resolve our customer’s challenges across design, procurement, inventory and maintenance. We consistently strive to deliver the best possible service to all of our customers and challenge ourselves to provide a seamless procurement experience.

We are one team. We deliver brilliantly. We do the right thing. We make every day better. These are our values. They unite our c.9,000 global colleagues and differentiate us from our competition. They are a mix of how we work today and how we must step up for the future. Most importantly, it is one set of values shaped by our people, for our people.

Together, we can make great things happen. Aim for amazing and beyond.

About the Role

Role Purpose

The Application System Administrator position primarily focuses on Application and Platform Services supporting the Enterprise Environment, as well as the Infrastructure required to run those services.  

Enterprise Platforms and Applications –O365/Entra ID and application suite, Active Directory and SQL administration and MS server clustering

Skills – system monitoring, patch management, application virtualization, application architecture, redundancy/HA/disaster recovery planning and testing

Networking – TCP/IP, DHCP, DNS, Routing Protocols

Storage / Backup / Virtualization – Enterprise storage, backups, archiving, virtual hardware administration, VMWare, Cisco UCS, hyper converged hardware

Infrastructure Security – Identity and Access Management (IAM), Firewalls, filtering (URL, Email), Web Application Firewall, VPN, AV/MP software, Certificate Authority infrastructure, SSO, SIEM, FIM, IDS/IPS

Desktop Security – Microsoft and third-party patching, windows image build and maintenance, agent maintenance, build and maintain patching and software delivery environments
 

Responsibilities

• Install, configure, maintain and support Infrastructure Systems and Applications including Windows Servers, Office 365 Services and IAM services
• Collaborate with internal and external teams to provision, install and support required resources to support Enterprise Applications such as SAP, other middleware and systems integrations
• Monitor, respond to, and resolve system-related events such as disk space, performance threshold and service disruption alerts
• Collaborate with internal teams to review and develop continuous improvements to technology policies regarding operational best practices, information security, lifecycle management and asset controls.
• Consult with internal teams to identify, track, update and test system and disaster recovery plans to ensure business continuity and maximal system availability
• Install application and system patches and upgrades to maintain supportability and lifecycle management activities.
• Support information security remediation and enhancement activities.
• Regularly confers with database programmers, analysts, other systems administrators, and users regarding current and prospective projects, system changes, technology forecasting and functional enhancements.
• Provides support to other technical staff regarding system administration, incident resolution, problem management and change control.
• Cross-functional activities including technical documentation, knowledge management, participation in updating a CMDB and training to support a diverse and matrix-style operating environment
• Models non-discriminatory practices in all activities.
• Participate in 24/7 on-call rotation.
• Performs any other related duties as assigned by the manager.

Candidate Requirements

Education and/or Experience

Required:

• High School Diploma or General Education Diploma(GED)
• Associates Degree in Systems/Network Administration or related degree (Preferred)
• 5+ years in an IT Support or Systems Administrator role
• Knowledge and experience of VMWare ESXi
• Knowledge and experience of Microsoft products including Server OS, Active Directory and SQL Server
• Experience with Technical Documentation, CMDBs and Knowledge Management
• Strong organizational skills, with proven experience prioritizing work
• Flexibility: able to adapt to different people and work assignments
• A strong focus on detail and accuracy of work and analytical skills
• Strong interpersonal and project/time management skills
• Ability to communicate openly and effectively both verbally and in writing

Preferred:

• MCSE and CCNA a plus
• Experience with Office365/Entra ID/InTune
• Experience with Linux
• Experience with monitoring of infrastructure and I386 based servers

Equal Employment Opportunity

RS Americas is an equal opportunity employer and maintains policies and practices that are designed to prevent and prohibit unlawful discrimination against any qualified employee or applicant on the basis of race, color, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, military/veteran status, disability, genetic information, citizenship status, or any other unlawful classification to the extent protected by law. This policy of non-discrimination applies to all employment practices, including hiring, compensation, benefits, promotion, training and termination. Employees who engage in unlawful discrimination will be subject to disciplinary action, up to and including termination.

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