Strategic Contract Manager

This role is offered on a hybrid basis, which involves a combination of working field-based, visiting customer sites/our offices, and also remotely.

So, what is this opportunity is all about? 

Here at RS, we have a fantastic customer-focused opportunity to join our energised, successful, and collaborative Corporate Sales Team as a Strategic Contract Manager. The role is based in the North-West and Cumbria with accountability for the successful rollout of a new 3-year customer agreement, delivery of the contractual KPI’s and to lead the consolidation of customer spend from multiple suppliers into RS. 

The Strategic Contract Manager will be hybrid/home-based but operate in the field and spend 80% of their time visiting key customer stakeholders and sites to promote and develop the customer consolidation agenda, whilst identifying products that could be introduced to the RS Core product catalogue.  

We aren’t a company that stands still, and RS recognises that world-class teams need the best equipment, processes, and systems. As such we provide world class tools, systems and working conditions; removing distractions and enabling you to focus on what’s important. In this digital age, technology, and commercial thinking changes rapidly. We continue to develop ours and want you to be part of that evolution. 

A bit about your skills, experience and what you enjoy doing to be successful in this role 

• You will have previous experience in managing multi-site & multi senior stakeholder contacts, ideally from the Utilities or Public Sectors.  

• The ability to operate in a matrix organisation is vital and you will be supported by a central team, also dedicated to this customer contract. 

• Working across the market with the regional teams, marketing, and product management to deliver service excellence. 

• Being commercially astute, (thinking Big) identifying large new opportunities for growth and bringing solid commercial propositions to the business whilst being responsible for delivering optimum return on all investments 

• Experienced in managing customer review meetings in line with contractual commitments. 

• Developing and maintaining a healthy pipeline of new business opportunities to exceed our financial plans. 

• Experience in managing relationships with supplier partners in identifying innovative solutions and bringing these to our customer stakeholders for consideration.

Our people are required to show their passion for all colleagues, customers, and suppliers. They must act with humility to create an environment where our people can make amazing happen and they will demonstrate trust by leading by example, taking accountability and ownership. 

Some more good stuff 

Innovators and pioneers. Rebels and creators. A global organization of optimists and specialists with big aspirations for the future. You can take control of your future here at RS. We offer all the benefits you’d expect to receive in a progressive global business. 

We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone. Grow in our learning and inclusive culture and be rewarded for your success. Whoever you are, whatever you do and wherever you are; it all starts here. Why not make RS a part of your journey? 

What can you expect from us? 

At RS, as well as the usual employee benefits you’d expect globally reputable company, including performance bonus, enhanced maternity and paternity leave, private healthcare, and generous annual leave, in the UK&I, we’ve also introduced a number of new Family Friendly Policies including: 

• Help for people to take control of ongoing Health conditions such as diabetes or asthma with £500 a year available for monitoring & consultation. 

• Support for Women at different life stages from streamlined fertility support through to diagnosis and monitoring of both endometriosis and menopause. 

• Helping our LGBTQ+ community through enhanced coverage for trans colleagues, including voice coaching, facial surgery, and gender confirmation surgery 

• Support for Neurodiverse colleagues and families with neurodiverse members with needs assessment, diagnosis and post diagnostic support for autism spectrum, ADHD and Tourette’s syndrome. 

• Additions to Fertility coverage including IVF for lesbian couples and information/support around surrogacy and adoption for all. 

We are RS 

At RS UK, part of RS Group, we’ve been solving Industry problems for over 80 years: big ones, small ones, easy and difficult ones. We turn the ‘what ifs’ into the ‘why nots’, the impossible into the possible. 

Our purpose? Making amazing happen for a better world. 

We offer service and product solutions. We send out a parcel every 2 seconds, to over 130 countries. We provide over 850,000 in-stock and over 3 million unstocked products to more than 1.2 million customers. 

We want people like you, as you are curious about things, you like doing things differently and also in a human way with empathy. Because that’s exactly how we partner with people – our customers, suppliers, colleagues, and communities – to solve problems. 

We’ll also invest in your development and wellbeing – because building a more diverse and inclusive culture, being ethical, responsible, and committed to our Environment, Social and Governance (ESG) action plan is at the heart of everything we do. 

Come and join our UK team with over 2000 colleagues in this region – and we’ll help you to think big, do more and unleash your brilliance, so you do amazing things too. 

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