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Salesforce Administrator - German Speaking

Location: 

Frankfurt, Hesse, DE, 60327 Frankfurt, DE GB Munich, DE, 81829

Brand:  RS
Function:  Digital & Technology
Work Location:  Hybrid

About the role:

 

The Salesforce Administrator (German speaking) will be responsible for custom product development and maintenance, user management, system security, reporting and ongoing optimization efforts for our existing CRM platform and future integrated sales tools, their features, third-party applications, and integrations.

 

What You’ll be Doing:

  • Create and maintain custom and standard objects, fields, views, flows, and other components and functions, adhering to project specifications and timelines
  • Generating reporting for our Sales Leadership teams in region
  • Coordinate work with Project Managers and other Administrators
  • Manage system changes without interruption to the user or impact on other workflows and processes.
  • Research and manage third-party applications that support and enhance business processes and end-user experience
  • Act as our sales tools subject matter expert for integrations with other internal data systems
  • Maintain, enhance, and create workflows, configurations, and components that increase benefits and usability for end-user
  • Manage new releases of sales tools and efficiently roll out new features
  • Respond to user requests for support in a timely manner
  • Continually seek ways to enhance the end-user experience further
  • Manage user licenses and security settings, including sharing rules, roles, permission sets,
  • Monitor application storage usage and archive data as needed
  • Develop process documentation and field maps of custom work into our sales tools
  • Assist with migration from older systems/processes in line with our customer engagement roadmap
  • Ensure data integrity by merging duplicate records, performing bulk data uploads and updates as required, and removing unnecessary fields and data as needed and in compliance with data retention policies
  • Create and adhere to naming conventions and organizational data standards

 

A bit about you:

  • 3+ years of Salesforce CRM or other similar Sales tools administration experience
  • Current Salesforce Administrator Certification
  • Fluent in both verbal and written German
  • Experience of having worked within an Agile environment
  • In-depth knowledge of the standard capabilities of these sales tools and have successfully expanded on those capabilities through the use of custom code and integration with external systems
  • Ability to work independently, as well as part of a team and engage with global stakeholders
  • Team player with a positive attitude
  • Great communication skills with an enthusiastic personality
  • Ability to utilize critical thinking skills in decision-making situations, good organizational and record-keeping skills, and good independent judgment
  • Strong problem-solving skills, data and software applications
  • Experience with Salesforce Communities
  • Experience with custom buildouts that are not dependent on standard Salesforce objects

 

We are RS Group

RS Group plc (formerly known as Electrocomponents plc) is a leading global omni-channel industrial product and service solutions provider to customers who are involved in designing, building and maintaining industrial equipment and operations, safely and sustainably. We stock more than 700,000 industrial and electronic products, sourced from over 2,500 leading suppliers, and provide a wide range of product and service solutions to over 1.2 million customers. With operations in 32 countries, we trade through multiple channels and ship over 60,000 parcels a day.

 

Our vision is to be first choice for all our stakeholders, and we know that starts with our people. At RS we want everyone to show up to work as themselves and know that they will be supported and encouraged to develop and grow. We want work to be a place that excites and empowers, a place where you can be passionate and challenge people to think differently. 

We want to hire the best talent, people who share our values and understand that when we act with respect and humility, we can do great things.  That’s why we’ve put our purpose at the heart of our organisation, we want to make amazing happen for a better world. We empower our people to make a difference, innovate to make more possible and deliver to make it happen.

 

Are you ready to explore the possibilities?

 

 

Apply now »