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Salesforce Administrator

Location: 

Corby, ENG, GB, NN17 9FH Sesto San Giovanni, MI, IT, 20099 IT Beauvais, 60, FR, 60031

Brand:  RS
Function:  Sales
Work Location:  Hybrid

Location – Hybrid, Full-time role

 

Join our digital transformation

We are RS Group PLC. A global force in B2B e-commerce, our team is responsible for over 60 websites worldwide. We are pioneers, innovators, and disruptors in B2B e-commerce. We are on a digital transformation, experimenting with new tools and services that put customers at the heart of everything we do. 

 

The role

Reporting to the Head of Sales & Service Tools, Technology & Processes - EMEA and supporting the delivery of the overall EMEA Customer Engagement Programme.  The Process & Configuration Analyst’s responsibilities include custom toolset product development and maintenance, user management, system security, and ongoing optimization efforts for existing and future sales tools, their features, third-party applications, and integrations.

 

Make an Impact as a Process and Configuration Analyst

  • Create and maintain custom and standard objects, fields, views, flows, and other components and functions, adhering to project specifications and timelines
  • Coordinate work with Project Managers and other Administrators
  • Manage system changes without interruption to the user or impact on other workflows and processes.
  • Research and manage third-party applications that support and enhance business processes and end-user experience
  • Act as our sales tools subject matter expert for integrations with other internal data systems
  • Maintain, enhance, and create workflows, configurations, and components that increase benefits and usability for end-user
  • Manage new releases of sales tools and efficiently roll out new features
  • Respond to user requests for support in a timely manner
  • Continually seek ways to enhance the end-user experience further
  • Manage user licenses and security settings, including sharing rules, roles, permission sets,
  • Monitor application storage usage and archive data as needed
  • Develop process documentation and field maps of custom work into our sales tools
  • Assist with migration from older systems/processes in line with our customer engagement roadmap
  • Ensure data integrity by merging duplicate records, performing bulk data uploads and updates as required, and removing unnecessary fields and data as needed and in compliance with data retention policies
  • Create and adhere to naming conventions and organizational data standards

 

What you will need to succeed

 

What we use – hopefully, you’ll have experience with some or all of these.

  • 3 to 5 years of Salesforce, ShowPad, or other similar Sales tools administration experience
  • In-depth knowledge of the standard capabilities of these sales tools and have successfully expanded on those capabilities through the use of custom code and integration with external systems
  • Ability to work independently, as well as part of a team
  • Team player with a positive attitude
  • Great communication skills with an enthusiastic personality
  • Ability to utilize critical thinking skills in decision-making situations, good organizational and record-keeping skills, and good independent judgment
  • Computer literate and proficient in standard office applications Word, Excel, and Outlook
  • Strong problem-solving skills, data and software applications
  • Current Salesforce Administrator Certification
  • Experience with Salesforce Communities
  • Experience with custom buildouts that are not dependent on standard Salesforce objects
  • Fluent in both verbal and written French, German, Spanish or Italian

 

What you will need to succeed

Nothing gets past you – You possess hawk-like attention to detail. You take immense pride in your work, whether copywriting and proofreading, ensuring branding and messaging is in line with the company brand to find the latest news and stories.

You can Plan and React– You understand the importance of timing, when to move fast on a trending hot topic, or when to plan content that supports national events or recruitment activities in advance.

You have Energy – You approach your work with enthusiasm, positivity, and willingness to deliver the best results, whatever the challenge. 

 

We are RS Group Plc.

Since 1937, we have been a leading distributor of Electronic, Electrical & Industrial components and supported generations of engineers with products for all applications.

As an FTSE 250 company with £2 billion in revenue, we operate in 32 countries, shipping 60,000 parcels a day to over 1.2 million customers worldwide. Our vision is to become the first choice. Not just for our customers and suppliers but also our people.

At RS Group, you’ll be encouraged to think differently and share your ideas, helping our customers to create, develop and discover. As we grow our business, we’ll help you grow – expanding your expertise and helping you become the best you can be. You’ll be proud of your impact on the world and appreciated for what you do.

 

What we offer

You can take control of your future here at RS Components. We offer all the good stuff you’d expect, like:

  • Private medical cover for those unexpected moments
  • On top of your 24 days holiday, you can buy up to 5 extra days to enjoy how you wish
  • Annual bonus to pay for those extra holidays!
  • Generous, market-leading pension; it’s never too early to start planning for your future
  • Training and development opportunities

Grow in our high-performance culture and be rewarded for your success. Whoever you are, whatever you do, and wherever you are, it all starts here.

 

Are you ready to explore the possibilities?

 

Apply now »