Head of Content Localisation

Head of Content Localisation 
Location: Hybrid (London or Corby)
RS Group is seeking a Head of Content Localisation to join our team on a permanent basis. In this role, you will lead the Localisation team to ensure product content is translated for all markets and develop SEO-focused local content enrichment plans tailored to market needs.
 

What You'll Be Doing:

• Strategic Leadership: Identify future localisation trends and develop a roadmap to expand RS's provision of localised content, aligning with Group strategy. Anticipate global customer needs to deliver appropriate localisation and achieve commercial ROI.
• System and Process Management: Ensure the business has the right systems, processes, and integrations for future-proof language operations.
• Performance Monitoring: Oversee language operations metrics and dashboards to ensure translations are delivered cost-efficiently, with high quality and timeliness.
• SEO Content Enrichment: Drive SEO-focused content enrichment projects to improve commercial results through increased SEO traffic and share of search.
• Data-Driven Content Strategy: Guide team members in using SEO keywords, customer data, supplier insights, and competitor benchmarking to create a competitive commercial advantage in content elements.
• Continuous Improvement: Foster a CI culture that bases decisions on customer data, supplier insights, and competitor benchmarking. Ensure language operations advance to higher maturity at the enterprise level.
• Stakeholder Collaboration: Maintain close relationships with key stakeholders across Group, Regional, and Market teams, including Content, Digital Products, Product and Supplier Chain Management, Marketing, COE, Technology, and Finance.
• Leadership and Team Development: Model leadership behaviours to increase engagement, productivity, and quality within the team. Recruit, coach, manage performance, and develop a strong talent pipeline.
   

About You:

The ideal candidate will have extensive experience managing global translation services and processes at the enterprise level, driving process improvement and system implementation through effective use of language technology and data.
 

Key Qualifications and Attributes:

• Strategic Global Perspective: Ability to identify and leverage global opportunities.
• Language Operations Expertise: Proven background in managing language operations at scale.
• System and Process Design: Capability to strategically design and implement language operation systems and processes.
• Cultural Awareness: Ability to operate effectively in a global role and lead diverse teams.
• Data-Driven Leadership: Experience leading teams using customer and supplier insights and competitor benchmarking to deliver competitive advantage.
• Collaborative Influence: Ability to work collaboratively and influence senior stakeholders.
• Innovative Risk-Taker: Encourages teams to innovate, measure impacts, and learn from failures.
• Focused Execution: Pragmatic approach to leading teams, with clear prioritization and the ability to say “no” when necessary.
• Agility and Problem-Solving: Good learning agility and creative problem-solving skills, comfortable with ambiguity and changing requirements.
• Digital and SEO Experience: Proven record of driving significant online growth in KPIs, particularly SEO.
• Customer-Centric: Passion for customer experience, with a focus on data-driven decision-making.
• Talent Management: Experience in recruiting, coaching, performance managing, and developing a strong talent pipeline.
• Continuous Improvement Mindset: Demonstrated ability to foster a CI culture.
   

Key Competencies:

• Understanding the customer and business strategy
• Focusing on performance
• Managing talent
• Self and team development
   

Join us to lead and innovate in delivering top-tier localisation and SEO strategies, driving RS Group's success on a global scale.

The extras you’ll get
At RS, as well as the usual employee benefits you’d expect from a FTSE listed company, including annual performance bonus, enhanced maternity and paternity leave, private healthcare, in the UK&I, we’ve just introduced a number of new Family Friendly Policies including:​

• Help for people to take control of ongoing Health conditions such as diabetes or asthma with £500 a year available for monitoring & consultation​
• Support for Neurodiverse colleagues and families with neurodiverse members with needs assessment, diagnosis and post diagnostic support for autism spectrum, ADHD and Tourette’s syndrome​
• Support for Women at different life stages from streamlined fertility support through to diagnosis and monitoring of both endometriosis and menopause​
•  Helping our LGBTQ+ community through enhanced coverage for trans colleagues, including voice coaching, facial surgery and gender confirmation surgery​
• Additions to Fertility coverage including IVF for lesbian couples and information/support around surrogacy and adoption for all. 

We are RS

At RS we’ve been solving engineering problems for over 80 years: big ones, small ones, easy and difficult ones. We turn the ‘what ifs’ into the ‘why nots’, the impossible into the possible.  ​

Our purpose? Making amazing happen for a better world.  ​

We offer service and product solutions. We send out a parcel every 2 seconds, to over 130 countries. We provide over 700,000 in-stock and over 3 million unstocked products to more than 1.2 million customers.  ​

We want people like you, as you are curious about things, you like doing things differently and also in a human way with empathy. Because that’s exactly how we partner with people – our customers, suppliers, colleagues and communities – to solve problems.  ​

We’ll also invest in your development and wellbeing – because building a more diverse and inclusive culture, being ethical, responsible and committed to our Environment, Social and Governance (ESG) action plan is at the heart of everything we do. ​

Come and join us and we’ll help you to think big, do more and unleash your brilliance, so you do amazing things too.​

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