Director of Go To Market Enablement

Director of Go To Market Enablement
Location: Hybrid (London or Corby)
RS Group is seeking a Director of Go-To-Market Enablement to lead the development and execution of a Group Customer Strategy that enhances regional Go-To-Market (GTM) approaches. This role is pivotal in defining customer segmentation, channel strategies, and service models to drive commercial success while balancing cost-to-serve considerations.
 

Key Responsibilities:

• Develop and deploy a global customer strategy, ensuring alignment with regional GTM approaches.
• Partner with senior leaders across Sales, Service, and Marketing to tailor customer engagement strategies.
• Utilize customer insights to create a data-driven segmentation strategy that informs commercial decision-making.
• Define value propositions and service models per segment, optimizing customer experience and revenue potential.
• Establish a global customer lifecycle framework, mapping key journey stages, cycle lengths, and success criteria.
• Collaborate with Marketing Excellence to align messaging, channel deployment, and customer engagement.
• Drive process, technology, and capability enhancements to support the customer strategy.
• Implement early-stage pilots and experiments to validate approaches and measure impact.
• Build a clear framework that articulates different customer types, their needs, and the commercial engagement strategy.
   

About You:

Our ideal candidate brings deep expertise in customer segmentation, GTM strategies, and proposition development at a global level. You should be experienced in influencing senior stakeholders, aligning cross-functional teams, and executing strategic initiatives that drive commercial impact.

What You’ll Bring:

• Experience in customer strategy, segmentation, or lifecycle management within a global business.
• Strong commercial acumen and the ability to align strategy with business growth.
• Background in marketing, sales, or service leadership, ideally in matrixed organizations.
• Data-driven mindset, using insights to inform decision-making.
• Excellent stakeholder management and influencing skills across global teams.
• Project management and change leadership experience, with Lean/Six Sigma expertise as a plus.
• A strategic thinker who balances risk-taking with sound judgment.
• A collaborative leader who fosters high-performing, engaged teams.
   

The extras you’ll get:
At RS, as well as the usual employee benefits you’d expect from a FTSE listed company, including annual performance bonus, enhanced maternity and paternity leave, private healthcare, in the UK&I, we’ve just introduced a number of new Family Friendly Policies including:​

• Help for people to take control of ongoing Health conditions such as diabetes or asthma with £500 a year available for monitoring & consultation​
• Support for Neurodiverse colleagues and families with neurodiverse members with needs assessment, diagnosis and post diagnostic support for autism spectrum, ADHD and Tourette’s syndrome​
• Support for Women at different life stages from streamlined fertility support through to diagnosis and monitoring of both endometriosis and menopause​
•  Helping our LGBTQ+ community through enhanced coverage for trans colleagues, including voice coaching, facial surgery and gender confirmation surgery​
• Additions to Fertility coverage including IVF for lesbian couples and information/support around surrogacy and adoption for all. 

We are RS

At RS we’ve been solving engineering problems for over 80 years: big ones, small ones, easy and difficult ones. We turn the ‘what ifs’ into the ‘why nots’, the impossible into the possible.  ​

Our purpose? Making amazing happen for a better world.  ​

We offer service and product solutions. We send out a parcel every 2 seconds, to over 130 countries. We provide over 700,000 in-stock and over 3 million unstocked products to more than 1.2 million customers.  ​

We want people like you, as you are curious about things, you like doing things differently and also in a human way with empathy. Because that’s exactly how we partner with people – our customers, suppliers, colleagues and communities – to solve problems.  ​

We’ll also invest in your development and wellbeing – because building a more diverse and inclusive culture, being ethical, responsible and committed to our Environment, Social and Governance (ESG) action plan is at the heart of everything we do. ​

Come and join us and we’ll help you to think big, do more and unleash your brilliance, so you do amazing things too.​

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