Apply now »

Content Integration Specialist

Location: 

Corby, ENG, GB, NN17 9FH

Brand:  RS
Function:  Programme Management
Work Location:  Hybrid

About the role:

 

As the Content Integration Specialist, you will be responsible for working with our largest customers globally, to support in the setup of an eProcurement relationship with RS Components. This would allow the customer to access our product offer via a Punchout catalogue or static content file, to place an eOrder and to receive an eInvoice working with multiple databases and areas of the business to complete this integration.

 

You will also support in any un-resolved support queries our customers or internal departments face to remove dissatisfaction or any manual workarounds.

 

Key accountabilities:

 

  • Manage the technical implementation projects of new eProcurement customers including planning, prioritisation and execution (setup, test, go-live).
  • Create and distribute content files for eProcurement customers globally.
  • Plan and manage regular refreshes of content files for our existing customer base, in accordance with the agreement RS has with the customer
  • Analyse and interpret the data used within the eProcurement systems to supply our customers with static catalogue product data.
  • Use Continuous Improvement techniques to accelerate the eProcurement process and to prevent issues occurring during the implementation period
  • Manage technical implementations of other solutions including Punchout & eOrdering capabilities.
  • Facilitate the technical journey to go live which includes set up of customer data in various systems e.g. SAP, Access, SHAPE.
  • Manage simultaneous customer integrations to agreed time scales and to a high standard.
  • Ensure customer satisfaction, project timelines, accuracy, and efficiency in project completion
  • Build strong relationships with our external and internal customers across the group and any supporting third parties / marketplaces.
  • Work with third party providers to streamline our integration processes.
  • Manage the eProcurement team’s shared mailbox and act as appropriate.
  • Develop and maintain operational knowledge of eProcurement standards and ensure RS is well positioned to support them.
  • Provide support where needed to the eProcurement Application Support Analysts or Wipro in incident resolutions and service request management.

 

What we’re looking for:

 

  • Experience of XML, XSLT, SQL
  • Experience of internet protocols – HTTP, HTTPS, SMTP
  • Experience of using an Oracle database
  • Experience of using Shape (Internal RS System)
  • Experience of Microsoft CRM
  • Experience of SAP
  • Experience using Excel, Talend and SQL Servers
  • Knowledge of FTP
  • eProcurement – Punchout, Content and eOrdering
  • eProcurement marketplaces – Ariba, Proactis, Coupa, Jaggaer
  • Internet based systems (Ideally the RS Web Site and RS eCommerce applications).
  • Strong interpersonal and communication skills.
  • Strong organisational and planning skills
  • Strong troubleshooting skills
  • Data analysis skills and the ability to interpret the results to improve our service, system and/or data
  • Ability to work cross functional within a matrix organisation across multiple communication channels.
  • Ability to influence, lead and execute change across multiple teams and markets.

 

We are RS Group.

 

RS Group is a global integrated omni-channel solutions partner for industrial B2B customers who design, build, and maintain industrial equipment and operations.  We are a FTSE 100 company with £2 billion in revenue, operating in 32 countries, shipping 60,000 parcels a day to over 1.2 million customers worldwide.

 

Our Vision is to be first choice for all our stakeholders, and we know that starts with our people. At RS we want everyone to show up to work as themselves and know that they will be supported and encouraged to develop and grow. We want work to be a place that excites and empowers, a place where you can be passionate and challenge people to think differently. 

 

We want to hire the best talent, people who share our values and understand that when we act with respect and humility, we can do great things.  That’s why we’ve put our purpose at the heart of our organisation, we want to make amazing happen for a better world. We empower our people to make a difference, innovate to make more possible and deliver to make it happen.

 

RS Group Brands:  RS, Allied Electronics & Automation, RS PRO, OKdo, DesignSpark, IESA, Synovos, Needlers and Liscombe.

 

Are you ready to explore the possibilities?

Apply now »