Sr. Inside Sales Rep

About RS Group

RS is a high-service global product and service solutions provider for industrial customers, enabling them to operate efficiently and sustainably.

We operate in 33 markets, stock over 875,000 industrial and specialist products and list an additional five million relevant for our industrial customers, sourced from over 2,500 suppliers. This extensive range supports our customers across the industrial lifecycle of designing, building and maintaining equipment and operations. We enhance their experience through a tailored service model, leveraging our efficient physical, digital and process infrastructure sustainably. We combine a technically led and digitally enabled approach with an exceptional team of experts; ultimately, it’s our people that make the difference.

Our purpose, making amazing happen for a better world, reflects our focus on delivering results for people, planet and profit.

About the Role

This role sits within the Inside Sales function, a dynamic and customer-focused team that plays a critical role in driving revenue growth and strengthening client relationships. Inside Sales is a great place to work because it combines a fast-paced, collaborative environment with opportunities to make a direct impact on business results.

Our team works on:

• Engaging customers through proactive outreach and consultative selling.
• Partnering with field sales and marketing to deliver integrated account strategies.
• Using data-driven insights and digital tools to enhance customer engagement.
• Driving cross-sell and upsell initiatives to maximize customer value.

Inside Sales is at the heart of our growth strategy—where innovation, teamwork, and customer success come together.

Role Purpose

The Senior Inside Sales Representative is responsible for driving revenue growth by managing complex sales cycles, nurturing strategic customer relationships, and identifying new business opportunities within assigned accounts. This role serves as a trusted advisor to clients, leveraging deep product knowledge and consultative selling skills to deliver tailored solutions that meet customer needs and achieve organizational goals.

Responsibilities

• Identify, qualify, and close new business opportunities within assigned territories or accounts.
• Develop and maintain strong relationships with key decision-makers and influencers to ensure long-term customer satisfaction and retention.
• Collaborate with field sales, marketing, and customer success teams to execute account strategies and maximize cross-sell and upsell opportunities.
• Utilize CRM tools to manage pipeline, forecast accurately, and maintain detailed account records.
• Stay informed on industry trends, competitive landscape, and product updates to position solutions effectively.

How I make a difference in this role

To make a meaningful impact in this role, the Senior Inside Sales Representative must consistently build trust with customers, uncover their business challenges, and deliver tailored solutions that drive measurable results. Success will come from combining strategic account management with proactive prospecting, leveraging data-driven insights, and collaborating effectively across teams to exceed revenue targets and strengthen long-term customer relationships.

Candidate Requirements

Essential Skills & Experience

• Proven success in inside sales or account management with a track record of meeting or exceeding revenue targets.
• Strong consultative selling skills and ability to manage complex sales cycles.
• Excellent communication and negotiation skills, both written and verbal.
• Proficiency in CRM systems and sales enablement tools.
• Ability to analyze data and use insights to drive decision-making.
• Strong organizational skills with the ability to manage multiple priorities.

Desirable Skills & Experience

• Comfort working in a fast-paced, metrics-driven environment.
• Exposure to cross-functional collaboration with marketing and product teams.
• Understanding of customer success principles and lifecycle management.

Essential Qualifications (Must be evidenced at offer stage)

• Minimum of 3–5 years in an inside sales or similar role.
• Demonstrated ability to achieve and exceed sales quotas.

Equal Employment Opportunity

RS Americas is an equal opportunity employer and maintains policies and practices that are designed to prevent and prohibit unlawful discrimination against any qualified employee or applicant on the basis of race, color, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, military/veteran status, disability, genetic information, citizenship status, or any other unlawful classification to the extent protected by law. This policy of non-discrimination applies to all employment practices, including hiring, compensation, benefits, promotion, training and termination. Employees who engage in unlawful discrimination will be subject to disciplinary action, up to and including termination.

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