Apply now »

Data Team Advisor

Location: 

Warsaw, MZ, PL, 02-672

Brand:  RS Group
Function:  Customer Services
Work Location:  Working from home

About the role:
You will be working in a multi-channel customer support environment providing an effortless customer experience. You will be building customer loyalty whilst promoting our value proposition. 

You will provide quality assurance and effective Governance whilst optimising Customer Data ensuring quality and data protection compliance to provide the business with maximum effectiveness and engage customers through all channels.

 

This role requires you to be a problem solver in the moment and able to find solutions and resolutions to customer issues and enquiries. You will also be a guardian of UK Data and educate all employees on ethical and compliant use of data.

 

What we are looking for:

  • High level of attention to detail
  • Excellent interpersonal skills and can communicate effectively with all Stakeholders to understand and influence Data Policies.
  • Understands importance of Data and the governance to the business
  • Ability to quickly adapt to changing situations, demonstrating flexibility and aptitude for new processes.
  • Contribute new ideas and drive continuous improvement in the department.
  • Effective time management – able to work independently.
  • Being RS brand ambassadors and holding seamless, personal & progressive in every interaction with customers and employees.

 

A bit about you:

  • Communications skills
  • Flexibility in terms of work schedule and responsibilities.
  • Organizational abilities and Problem-solving capacity
  • Teamwork 
  • Basic knowledge of Microsoft systems
  • Excellent English Language skills
  • Ability to work independently
  • Good knowledge of SAP data structures and data governance
     

We are RS Group.

 

RS Group is a global integrated omni-channel solutions partner for industrial B2B customers who design, build, and maintain industrial equipment and operations.  We are a FTSE 100 company with £2 billion in revenue, operating in 32 countries, shipping 60,000 parcels a day to over 1.2 million customers worldwide.

Our Vision is to be first choice for all our stakeholders, and we know that starts with our people. At RS we want everyone to show up to work as themselves and know that they will be supported and encouraged to develop and grow. We want work to be a place that excites and empowers, a place where you can be passionate and challenge people to think differently. 

We want to hire the best talent, people who share our values and understand that when we act with respect and humility, we can do great things.  That’s why we’ve put our purpose at the heart of our organisation, we want to make amazing happen for a better world. We empower our people to make a difference, innovate to make more possible and deliver to make it happen.

 

Footnote:

RS Group Brands:  RS, Allied Electronics & Automation, RS PRO, OKdo, DesignSpark, IESA, Synovos, Needlers and Liscombe.

 

Are you ready to explore the possibilities?

 

 

Apply now »