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RS Local Branch Assistant


Leeds, ENG, GB, LS12 6LS

Brand:  RS
Function:  Customer Services
Work Location:  Office based

About the role:


Do you love “Customer Service” but hate being in an office environment? We have the perfect role! No weekends, no late nights or bank holidays. If you are looking for rewarding opportunity and working as part of a supportive team then this is the role for you. Based in our RS Local Leeds Branch, working Monday - Friday, 8.00am - 4.30pm.


As a Branch / Retail Assistant you will divide your time between communicating effectively with our trade customers at our branch to help them find just what they need and keeping on top of our stock and inventory. Full training will be provided, but a can-do attitude is all that it takes to succeed in this role.


Your day to day responsibilities will include:


  • Providing excellent customer service at our branch
  • Helping identify our customers’ needs and requirements by building strong relationships
  • Carrying out product search queries and identifying RS stock numbers using our catalogue
  • Investigating and resolving customer issues from general and technical questions whilst advising on delivery options and dispatches
  • Undertaking some warehouse and stock management picking and packing activities


What we’re looking for:


  • Some experience in a Customer Service or Retail role 
  • Strong communication skills
  • The ability to multi-task and put your attention to different areas of work throughout your day
  • Computer literacy
  • A friendly face and a can-do attitude

We are RS Group.


RS Group is a global integrated omni-channel solutions partner for industrial B2B customers who design, build, and maintain industrial equipment and operations. We are a FTSE 100 company with £2 billion in revenue, operating in 32 countries, shipping 60,000 parcels a day to over 1.2 million customers worldwide. Our Vision is to be first choice for all our stakeholders, and we know that starts with our people.


At RS we want everyone to show up to work as themselves and know that they will be supported and encouraged to develop and grow. We want work to be a place that excites and empowers, a place where you can be passionate and challenge people to think differently.


We want to hire the best talent, people who share our values and understand that when we act with respect and humility, we can do great things. That’s why we’ve put our purpose at the heart of our organisation, we want to make amazing happen for a better world. We empower our people to make a difference, innovate to make more possible and deliver to make it happen.


RS Group Brands: RS, Allied Electronics & Automation, RS PRO, OKdo, DesignSpark, IESA, Synovos, Needlers and Liscombe.


Are you ready to explore the possibilities?

Apply now »