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Junior System Administrator

Location: 

Fort Worth, TX, US, 76118

Brand:  Allied Electronics
Function:  Digital & Technology
Work Location:  Hybrid

We are RS Group.

RS Group is a global integrated omni-channel solutions partner for industrial B2B customers who design, build, and maintain industrial equipment and operations.  We are a FTSE 100 company with £2 billion in revenue, operating in 32 countries, shipping 60,000 parcels a day to over 1.2 million customers worldwide.

Our Vision is to be first choice for all our stakeholders, and we know that starts with our people. At RS we want everyone to show up to work as themselves and know that they will be supported and encouraged to develop and grow. We want work to be a place that excites and empowers, a place where you can be passionate and challenge people to think differently. 

We want to hire the best talent, people who share our values and understand that when we act with respect and humility, we can do great things.  That’s why we’ve put our purpose at the heart of our organisation, we want to make amazing happen for a better world. We empower our people to make a difference, innovate to make more possible and deliver to make it happen.

Footnote: RS Group Brands:  RS, Allied Electronics & Automation, RS PRO, OKdo, DesignSpark, IESA, Synovos, Needlers and Liscombe.

 

Junior Systems Administrator

Job Description

  • Monitor current compliance of all which include but are not limited to security agents, patching agents, and asset management agents across all end-user platforms.
  • Implement corrective action plans for non-compliant end-user platforms as necessary ensuring endpoints are patched and meet security compliance policies.
  • Track, plan and implement life-cycle management initiatives on end-user devices ensuring equipment is supported and provides a quality technology experience for business users.
  • Manage deployment and imaging process for end-user devices using policy profiles and deployment tools such as Intune and PDQ Deploy.
  • Provide routine inventory reports of end-user assets, software and licenses to management and the Security Compliance Team.
  • Provide tier 2 support for Help Desk escalated incidents as needed.
  • Perform administration tasks within Active Directory as needed, such as user account creation and security group changes.
  • Perform administration tasks within Office 365 and Azure
  • Analyse incident reports and maintain close relationship with Help Desk staff to identify patterns or trends in support incidents and provide potential strategies to reduce technology incidents.
  • Stay apprised of policy and technology changes performed by the Technology Operation teams and identify potential risks and implications to end-user platforms.
  • Identify and provide recommendations for policy and technology changes to improve end-user technology experience.
  • Establish and maintain documentation of all related knowledge areas and procedures for work performed in execution of duties. 
  • Assist with implementations of security policies to end-user devices as requested by the Security Compliance Team.
  • Aid and perform additional administration tasks with the guidance of more experienced administrators for projects and initiatives performed by the Technology Operation teams.

 

Location: Fort Worth

Remote/Office Location/Hybrid: Hybrid

Employment Type: Full time

 

About the role

The role of the Junior Systems Administrator will serve as an escalation point for Allied’s Help Desk and work closely with the Infrastructure and Technical Services team. The Junior Systems Administrator will demonstrate high levels of customer service by possessing effective communication, technical proficiency, troubleshooting skills and an emphasis on overall service delivery as a subject matter expert in end point management. The Junior Systems Administrator’s key role is maintaining end user devices including laptops, desktops, printers, mobile devices, and peripherals by imaging, patching, and updating all these devices to ensure a strong compliance. The Junior System Administrator will also take on additional Help Desk Projects to support business operations and liaise between the Help Desk and Technical Services team to drive continuous improvement for end-user experience. The Junior System Administrator will also serve as a project resource for the Technical Services Team and perform system administration tasks related to Active Directory User management, security and permission management, and email administration. 

 

What we’re looking for

Required:

  • 3+ years’ experience in an IT support related role, preferred systems administration
  • ** Exceptions for experience requirements can be made based on certifications and/or formal education.
  • One or more of the relevant certifications listed below
    • Certification MS 365 Modern Desktop Administrator or 2+ year experience and proficiency in desktop administration tasks and best practices
    • Certification Network+ or other network certification or 1+ year experience with network operations
    • Certification Security+ or 1+ year experience with security operations
  • Interest in structured approaches to system configuration and administration
  • Excellent written and oral communication skills
  • Strong intellectual curiosity and motivation to advance
  • Understanding of User Directory Services, Active Directory preferred
  • Understanding of Security controls and best practices
  • Understanding of Patch Management processes such as Windows Updates
  • Familiarity with basic system administration tools and processes

Desirable:

  • College degree or equivalent experience in an IT related function
  • Familiarity with virtualized environments, VMware preferred
  • Understanding of Layer 3 Routing and VLANs
  • Experience with Microsoft 365 and Azure administration

Acquire and Maintain:

  • Certification MS 365 Modern Desktop Administrator
  • Acquire and maintain at least 3 industry standard certifications relevant to this position

 

Are you ready to explore the possibilities?

 

Equal Employment Opportunity Allied is an equal opportunity employer and maintains policies and practices that are designed to prevent and prohibit unlawful discrimination against any qualified employee or applicant on the basis of race, color, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, military/veteran status, disability, genetic information, citizenship status, or any other unlawful classification to the extent protected by law. This policy of non-discrimination applies to all employment practices, including hiring, compensation, benefits, promotion, training and termination. Employees who engage in unlawful discrimination will be subject to disciplinary action, up to and including termination.

#LI-HYBRID


Nearest Major Market: Fort Worth
Nearest Secondary Market: Dallas

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