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Business Development Manager - Value Added Services London & SE


Field Based, GB

Brand:  RS
Function:  Sales
Work Location:  Hybrid

Business Development Manager Value Add Solutions

London & SE Region


About the role:

Do you want to be part of a FTSE 100 company that is changing the way we support our clients? Do you want to be part of a business that’s purpose is to make amazing happen for a better world?

As Business Development Manager for the Value Add Solutions team you will contribute towards significant growth for the UK business by increasing share of wallet with our customers through a specific focus on deploying our full range of Value Add Solutions.

You will support the success of the UK sales strategies by working collaboratively with the wider UK sales team to secure opportunities to grow our business through our service offering.

You will use a deep understanding of the complexities faced by industrial customers around plant reliability and being able to access and source the right part to effectively protect and grow revenue through the RS Value Proposition for maintenance, inventory and digital procurement solutions.

You will take ownership of Value-Add Solutions projects within accounts and diligently drive business through adding demonstrable value to our customers.

You’ll take ownership for the creation of business strategies to drive services performance proactively

You will own and drive pipeline ensuring biggest and best opportunities landed through joint planning with Sales, Implementation and Operational Teams.

Support sales capability with respect to our services offer by mentoring and coaching teams, and ensuring sales activities are aligned.

You’ll be responsible for customer data integrity and confidentiality.

You will have a genuine interest in, and be empathetic towards, the customer’s needs, challenges and objectives.


Key Accountabilities:

• Support and drive UK Sales by aligning activities behind sales strategies and purpose in an effective and efficient way through joint account planning activities.

• Provide Value Add Solutions insight to our sales teams that to drive channel compliance, sales and services growth.

• Coach and Develop field sales teams to help them provide high quality pre-qualified leads.

• Provide seamless integration with Field and Corporate sales stories.

• Use current and potential account performance to evaluate and prioritise activity, based on an informed understanding of cost and benefit.

• Evaluate a customer’s suitability and readiness to implement a RS Solution and make commercially astute decisions to proceed with or decline implementation opportunities.

• Provide a consultative approach when positioning the RS Value Add Solutions and influence the customer’s perspective by building value in the mind of the customer to develop competitive advantage.

• Support the implementation of our sales teams account development plans by establish a broad range of influential customer contacts across all levels of accounts. Gain and apply knowledge of the structure and decision-making procedures within customer’s accounts.

• Effectively utilise and co-ordinate internal resources to deliver on projects and targets.

• Create end user engagement that drives channel compliance and sales growth.

• Have a detailed understanding of the product and services offered by key RS competitors within marketplace and communicate the demand for emerging technologies and products to the relevant internal stakeholders.


Candidate Requirements:

  • Demonstrate an experience of B2B sales, working with or supporting an industrial maintenance strategy, an MRO procurement strategy, eProcurement, or managed inventory solutions.
  • Demonstrate an ability to matrix manage across multiple stakeholders to deliver exceptional results.
  • Demonstrate experience of success through applying a consultative solution-based sales technique.
  • Demonstrate a track record of creating customer need and proactively driving opportunities, rather than responding to them.
  • Ability to problem solve and establish a suitable and appropriate customer solution.
  • Capability in business planning and project management.
  • Self-motivation with the ability to develop and set their own agenda, whilst working collaboratively with different teams in a regional field-based role.
  • A high degree of learning agility, emotional intelligence, as well as a deep understanding of who they are and what makes them tick.
  • Hold a current UK Driver’s Licence.

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