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People Technology Specialist II

Location: 

Corby, ENG, GB, NN17 9FH

Brand:  RS Group
Function:  Human Resources
Work Location:  Working from home

We a great opportunity to join our People’s team as a People Technology Specialist

 

The focus of this role is on triaging queries into the People Technology team; providing incident and query support on Tier 2 queries relating to Electrocomponents’ global People systems; carry out system administration activities to ensure the smooth running of our systems; and own and deliver small to medium scale changes to system features and functionality.  In addition, they will provide support on other technology projects as needed.

 

This position is available on a 6-month Fixed Term contract, and offers Hybrid working where you can work from home.

 

 

About the role

 

Service Delivery

  • Assess and then resolve or allocate/escalate queries, issues or requests coming into the People Technology team.
  • Complete regular system administration and maintenance activities required for the smooth running of systems (e.g., monitoring integrations and failures, running system sync activities).
  • Maintain accurate documentation of technical and procedural aspects of managing our systems.
  • Provide guidance and support to People team colleagues on how to use our systems.
  • Escalate major issues or incidents promptly and participate in incident management.
  • Identify areas for continuous improvement, and implement improvements as directed.
  • Carry out regular configuration activities (master data, system access, notification text).
  • Develop a broad understanding of all modules/systems across the People technology landscape.
  • Build deeper and specialist knowledge in one or more areas of functionality.
  • Maintain strict adherence to data security and data protection requirements in all activities.

Change Delivery

  • Provide project coordination support for technology projects, participating in one or more phases of larger projects.
  • Implement small to medium system changes as directed by People Technology Manager or System Consultants.
  • Conduct system testing (unit, SIT, regression) and support end users during user acceptance testing activities.
  • Evaluate system releases for beneficial features and impact to existing processes and system configuration and provide recommendations.

Other

  • Use external resources to build and maintain systems knowledge.
  • Work collaboratively as part of a Global People team to support and maintain the People systems.
  • Share knowledge through clear and comprehensive documentation and knowledge transfer.
  • Build constructive relationships with stakeholders and work closely with functional owners of processes to maintain and improve the way People systems support business processes.

 

 

What we’re looking for

 

A few years of experience as COMP/EC SME for SuccessFactors

  • Expert user of HRIS systems, ideally in a systems administrator role.
  • Strong problem-solving ability and able to deliver simple solutions to complex problems.
  • Evidence of a customer-focused approach.
  • Ability to work collaboratively with peers and across teams, demonstrating effective influencing skills.
  • Well-organised and efficient - able to manage own workload effectively under own initiative.

 

Desirable:

  • Higher education qualification in maths or computer science.
  • Comfortable with data, analysis, and the ability to interrogate data to drive insight.
  • Strong working knowledge of SuccessFactors or similar systems.
  • Sound working knowledge of good practice HR or payroll operations.

 

 

What we offer:

 

You can take control of your future here at RS Group. We offer all the good stuff you’d expect like:

  • Competitive salary
  • On top of your holiday allowance, you can buy up to 5 extra days to enjoy how you wish
  • Annual bonus to pay for those extra holidays!
  • Generous, market-leading pension; it’s never too early to start planning for your future
  • Training and development opportunities

 

Grow in our high-performance culture and be rewarded for your success. Whoever you are, whatever you do and wherever you are; it all starts here.

 

 

We are RS Group

 

RS Group plc (formerly known as Electrocomponents plc) is a leading global omni-channel industrial product and service solutions provider to customers who are involved in designing, building, and maintaining industrial equipment and operations, safely and sustainably. We stock more than 700,000 industrial and electronic products, sourced from over 2,500 leading suppliers, and provide a wide range of product and service solutions to over 1.2 million customers. With operations in 32 countries, we trade through multiple channels and ship over 60,000 parcels a day.

Our vision is to be first choice for all our stakeholders, and we know that starts with our people. At RS we want everyone to show up to work as themselves and know that they will be supported and encouraged to develop and grow. We want work to be a place that excites and empowers, a place where you can be passionate and challenge people to think differently. 

 

Are you ready to explore the possibilities?

Apply now »