Digital Analyst

About the role:

As a Digital Analyst at RS, you will be working with the Senior Digital Analyst and Digital Analytics Lead to support stakeholders across the business for all areas of Digital Insight, ensuring the Digital team have sufficient insight to optimise the customer experience and profit opportunity from the Digital channel.

Using data and wider commercial knowledge the role will support and challenge the Digital Teams around their decision making and development pipeline.

Key accountabilities:

• Act as the subject matter expert and work alongside the Senior Digital Analyst and Digital Analytics Lead, helping to ensure the Digital team have sufficient models, measurement and insight to optimise the customer experience and profit opportunity from the Digital channel.
• Help build the relationship between the Digital and Insight teams.
• Helping ensure the Digital Teams are using best in class measurement frameworks, KPIs and principles to robustly understand the customer journey and specific releases on the website.
• Support the delivery of key analytical projects for the Digital Team.
• Use data and wider commercial knowledge to support and challenge the Digital Teams around their decision making and development pipeline.
• Leverage regular reporting to identify areas requiring further analysis, conduct and deliver this insight to identify and inform commercial activities.
• Form part of a high performing team within the Commercial Insight Team.

What we’re looking for:

• At least 1-2 years’ digital experience of using Adobe Analytics for tracking and reporting on key aspects of a customer’s journey is essential.
• Ability to carry out descriptive analytics and basic predictive analytics used regularly within an analytics role.
• Knowledge and experience of using big data.
• Strong problem-solving skill set and commercially astute.
• Excellent communication skills, you’ll be comfortable presenting to large groups at all levels within the organisation.
• Experience of having worked in a Digital orientated business is essential.
• Preferably experience of having worked in a B2B environment
• Knowledge of omni-channel, multi-touch attribution.
• Technical ability in all aspects of the role in tools such as BO, Excel, SPSS, R, Python, Exploratory
• Keen eye for detail
• Ability to multi-task across numerous projects.

We are RS Group.

RS Group is a global integrated omni-channel solutions partner for industrial B2B customers who design, build, and maintain industrial equipment and operations.  We are a FTSE 100 company with £2 billion in revenue, operating in 32 countries, shipping 60,000 parcels a day to over 1.2 million customers worldwide.

Our Vision is to be first choice for all our stakeholders, and we know that starts with our people. At RS we want everyone to show up to work as themselves and know that they will be supported and encouraged to develop and grow. We want work to be a place that excites and empowers, a place where you can be passionate and challenge people to think differently. 

We want to hire the best talent, people who share our values and understand that when we act with respect and humility, we can do great things.  That’s why we’ve put our purpose at the heart of our organisation, we want to make amazing happen for a better world. We empower our people to make a difference, innovate to make more possible and deliver to make it happen.

Are you ready to explore the possibilities?